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Buckeye Community Health Plan (Ohio) in-network claim denial rate: 19.5%

In the CMS Transparency in Coverage file for plan year 2026, Buckeye Community Health Plan reported denying 714,834 of 3,673,782 in-network claims (19.5%) in Ohio, from 2024 claims. 59.5% of internal appeals were overturned (198 of 333). That is the 7th highest reported rate of 10 ranked issuers in Ohio; the state median is 20.0%.

Denial rate
19.5%
714,834 of 3,673,782 claims
Appeals overturned
59.5%
198 of 333 filed
External review overturned
n/a
not reported

Prior file (plan year 2025, 2023 claims): denial rate 14.4% (427,746 of 2,964,447); appeal overturn rate 64.7%.

Compared with Ohio and the national median

MeasureBuckeye Community Health PlanOhio medianNational median
In-network denial rate19.5%20.0%19.0%
In-network claims received3,673,782β€”β€”
Internal appeals filed333β€”β€”
Internal appeal overturn rate59.5%42.5%37.7%
External reviews filedn/aβ€”β€”
External review overturn raten/a21.7%0.0%
Out-of-network denial rate26.0%β€”β€”

Medians are across issuers with at least 1,000 in-network claims received in the same file (Ohio: 10 issuers; national: 158 issuers in 32 states). Plan year 2026 file, 2024 claims.

Read these numbers carefully
  • Reporting lag: the CMS public-use file for a plan year reports claims from two plan years earlier (the PY2026 file carries 2024 claims). These are not this year's figures.
  • In-network only: the denial rate is in-network claims denied divided by in-network claims received. Out-of-network claims are shown separately where the issuer reported them.
  • "Denied" is broad: CMS counts every denial, including administrative denials, duplicate submissions, ineligibility, incorrect billing and partial denials, not only medical-necessity decisions.
  • Issuer level: CMS reports the counts once per issuer per state and repeats them on every plan row; plan-level counts, where present, list denials only, so no per-plan rate is computed.
  • Coverage: only issuers on the federally facilitated marketplace (HealthCare.gov states) report to this file. Employer plans, Medicare and Medicaid are not included.
  • No inference of intent: a higher rate can reflect the issuer's mix of claims, its billing rules or its membership as much as its coverage decisions. Compare with the state median and read the N.

Source: CMS Transparency in Coverage Public Use File (Health Insurance Exchange PUFs), plan year 2026; data dictionary. Issuer's own claims-payment policy page: https://www.ambetterhealth.com/en/oh/resources/handbooks-forms/transparency-notice-2026.

If Buckeye Community Health Plan denied your claim

A denial is a decision you can contest. Marketplace plans must give you at least 180 days to file an internal appeal and offer independent external review after it (45 CFR 147.136). The letter states your deadline.

Compare this issuer

Plans in this filing (17)

Where CMS lists plan-level denial counts they are shown; no plan-level rate is computed because the file does not give plan-level claims received.

Plan IDTypeMetalPlan-level denials (in-network)
41047OH0010025HMOSilver40,565
41047OH0010033HMOSilvern/a
41047OH0010041HMOGold25,106
41047OH0010045HMOBronze104,270
41047OH0010057HMOBronze53,424
41047OH0010067HMOGold63,663
41047OH0010069HMOBronze85,293
41047OH0010070HMOSilver20,547
41047OH0010071HMOGold19,521
41047OH0030025HMOSilver15,972
41047OH0030041HMOGold6,371
41047OH0030045HMOBronze16,600
41047OH0030057HMOBronze5,991
41047OH0030071HMOGold6,048
41047OH0030072HMOBronze12,205
41047OH0030073HMOSilver3,419
41047OH0030074HMOGold2,337

Questions

What counts as a "denied" claim in Buckeye Community Health Plan's 19.5% rate?

Every in-network claim the issuer reported as denied in the 2024 claims year, including administrative denials, duplicates, ineligibility, incorrect billing and partial denials, not only medical-necessity decisions. The figure is in-network claims denied divided by in-network claims received, exactly as reported to CMS.

Why is the data from 2024 when the file is for plan year 2026?

CMS's Transparency in Coverage public use file for a plan year reports claims data from two plan years earlier. This is the most recent issuer-level denial data CMS publishes for marketplace plans.

Does this predict whether my Buckeye Community Health Plan claim will be denied?

No. It is an aggregate across all of the issuer's marketplace plans in Ohio. Your own claim depends on your plan, the service and the documentation. Compare the rate with the Ohio median (20.0%) and read the N before drawing conclusions.

How do I appeal a Buckeye Community Health Plan denial?

Read the denial letter for the reason and the deadline, request the criteria and the claim file in writing, and file an internal appeal (at least 180 days on marketplace plans under 45 CFR 147.136). In the reporting year, 59.5% of internal appeals to this issuer were overturned (198 of 333). If the internal appeal fails, independent external review is available.

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Cite: Apellica Insurer Denial Report Cards, Buckeye Community Health Plan (Ohio), plan year 2026, from the CMS Transparency in Coverage PUF. CC BY 4.0. Download the full table as CSV or read the methodology. Corrections: editorial@apellica.com.