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Appeal Outcomes Library · California IMR, public data

What independent reviewers decided, treatment by treatment

California publishes every Independent Medical Review decision since 2001: 42,710 cases where a member took a denial to an outside physician. Reviewers overturned the plan in 52.5% of them. This library shows the rate for each treatment and diagnosis with its N, what the findings mention in overturned cases, and short attributed excerpts.

By treatment (most reviewed first)

Treatment (DMHC label)CategoryDecisionsOverturnedYears
Weight ControlPharmacy1,58186.3%20012026
RTCMental Health1,39080.5%20192026
Anti-viralsPharmacy1,35181.4%20032026
MRIDiag Imag & Screen1,06842.8%20012026
RTC/ AdmitMental Health1,06141.5%20022020
Lab WorkDiag Imag & Screen1,01531.6%20052026
Speech TherapyAutism Related Tx97273.9%20022026
HormonesPharmacy97143.0%20012026
Viscosupp InjectionPain Management84493.8%20182026
MammographyDiag Imag & Screen78493.2%20062021
Genetic/Genomic TestDiag Imag & Screen58251.7%20182026
BiologicsPharmacy52778.2%20062026
Skin TreatmentPharmacy51969.0%20022026
Botox InjectionPharmacy51758.0%20012026
Appld Behav AnalysisAutism Related Tx48169.4%20062025
Emergency RoomEmergency/Urg Care47146.5%20022025
Pain MedicationPain Management45932.2%20172026
CT ScanDiag Imag & Screen43330.3%20022025
Pet ScanDiag Imag & Screen42959.4%20022025
Physical TherapyAutism Related Tx41634.6%20012025
Arthritis RxPharmacy40056.0%20012026
Partial HospitalAutism Related Tx38662.7%20022026
IVIG TherapyPharmacy38549.1%20022026
Non-FDA Approved UsePharmacy38343.6%20022011
Acute Psych/ AdmitMental Health36256.1%20022020
SCP Consult ReferDiag/ MD Eval34859.2%20012025
TMSElect/Therm/Radfreq32156.7%20102025
Radiofreq AblatElect/Therm/Radfreq31742.9%20022025
Proton BeamCancer Care31534.0%20052025
Intensive Outpt ProgMental Health30971.5%20172025
Inpt AdmissionRehab/Svcs SNF Inpt30125.6%20022025
RTC/DischargeMental Health28940.5%20062020
Diabetic MedicationPharmacy28874.7%20172026
Occupational TherapyAutism Related Tx27664.1%20022025
Anti-inflammatoriesPharmacy26652.6%20032026
ChemotherapyCancer Care26341.4%20022021
Nerve BlockPain Management24759.1%20032026
FusionNeurosurgery Proc24628.0%20032025
Artificial Disc ReplOrthopedic Proc2449.8%20052025
Digestion/GI RxPharmacy22979.5%20192026
AdmissionAcute Med Svc Inpt21151.7%20022026
Gastric BypassGen Surg proc21059.0%20012005
AcupunctureAlternative Tx20539.5%20022025
AntibioticsPharmacy20241.6%20012026
Formulary v Non FormPharmacy19739.6%20032011
OON ReferralDiag/ MD Eval18327.3%20022025
Cardiac RxPharmacy18038.9%20022026
AnalgesicsPharmacy17920.1%20022017
Radiation TherapyCancer Care17856.7%20022025
PanniculectomyReconstr/Plast Proc17833.1%20012026
Bariatric OtherGen Surg Proc17451.1%20022019
Migraine RxPharmacy17283.1%20182026
Epidural InjectionPain Management16945.0%20022026
PsychotherapyAutism Related Tx16852.4%20082025
SurgeryCancer Care16852.4%20022026
Breast reductionReconstr/Plast Proc16556.4%20022025
Electric WheelchairDME16023.1%20012025
Sinus SurgeryEar-Nose-Thro Proc15563.9%20092026
Radiation OncologyCancer Care14938.9%20032015
General AnesthesiaSpecial Proc14825.7%20062025

Most reviewed treatment and diagnosis pairs

TreatmentDiagnosisDecisionsOverturned
Weight ControlEndocrine/Metabolic1,37187.5%
RTCMental Disorder1,35180.2%
Anti-viralsInfectious Disease1,31082.6%
RTC/ AdmitMental Disorder1,03141.3%
Viscosupp InjectionOrth/Musculoskeletal82493.9%
HormonesEndocrine/Metabolic54742.8%
MRIOrth/Musculoskeletal52739.7%
Speech TherapyPediatrics48275.9%
MammographyPrevention/Good Hlth47393.9%
Appld Behav AnalysisAutism Spectrum45971.2%
Skin TreatmentSkin Disorders44867.4%
Partial HospitalMental Disorder35662.9%
Speech TherapyAutism Spectrum35473.7%
Acute Psych/ AdmitMental Disorder34655.5%
Botox InjectionCNS/ Neuromusc Dis33562.4%
Genetic/Genomic TestCancer32849.1%
TMSMental Disorder31456.7%
Proton BeamCancer30734.2%
Pet ScanCancer30569.2%
Intensive Outpt ProgMental Disorder29171.8%
RTC/DischargeMental Disorder28341.0%
Pain MedicationOrth/Musculoskeletal26833.2%
Diabetic MedicationEndocrine/Metabolic26375.3%
Lab WorkCancer25642.2%
ChemotherapyCancer25240.9%
FusionOrth/Musculoskeletal24328.0%
MammographyOB-GYN/ Pregnancy24291.7%
Artificial Disc ReplOrth/Musculoskeletal2399.6%
Physical TherapyOrth/Musculoskeletal23627.5%
Arthritis RxOrth/Musculoskeletal23453.0%
Read these numbers carefully
  • California only: these are decisions by independent reviewers under California's IMR program (plans regulated by the Department of Managed Health Care). Other states and self-funded employer plans use different reviewers and rules.
  • Selection: only denials that a member took all the way to IMR appear. Most denials are never appealed, and the ones that reach an external reviewer are not a random sample.
  • Overturned means the reviewer disagreed with the plan; it does not mean the treatment worked or that a similar request will be approved.
  • Argument tags are keyword matches on the reviewer's findings. They describe what the findings mention, not why the case was decided.
  • Categories are DMHC's own labels (treatment sub-category and diagnosis category); 'Other' is a catch-all and is excluded from rankings.

Source: California Department of Managed Health Care, Independent Medical Review (IMR) Determinations, Trend (CHHS Open Data). Public California government data; Apellica's aggregates and tags are CC BY 4.0.

Questions

What is an Independent Medical Review?

In California, a member whose plan denied a service as not medically necessary, experimental or not urgent can ask the Department of Managed Health Care for an Independent Medical Review. An outside physician reviews the record and the decision binds the plan. The department publishes every decision since 2001 as open data.

How often do reviewers overturn the plan?

Across 42,710 decisions from 2001 to 2026, reviewers overturned the plan in 52.5% of cases. The rate varies widely by treatment and diagnosis; the tables show each with its N.

Does this apply outside California?

Not directly. Other states run their own external review with different reviewers; self-funded employer plans use the federal process. The reasoning in the findings, however, is the same kind of reasoning any reviewer applies: criteria, documentation, alternatives tried.

Can I read a specific decision?

This library publishes aggregates and short attributed excerpts. The full decisions are searchable on the Department of Managed Health Care's website and in the CHHS open data file linked on every page.

Ask an AI assistant about this page:ChatGPTPerplexityGoogle AIClaudeOpens in a new tab with a question about this page. Nothing about you is sent.

See also the External Review Index (state reversal rates) and the Insurer Denial Report Cards.

Denied for this?

Independent reviewers reverse plans when the record answers the criteria. Upload the denial letter; a senior reviewer reads it within 24 hours and tells you in writing whether it can be appealed and how. $0 upfront, 10% of what is recovered, nothing if we do not recover. Not a law firm.