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Security Health Plan of Wisconsin, Inc. (Wisconsin) in-network claim denial rate: 17.9%

In the CMS Transparency in Coverage file for plan year 2025, Security Health Plan of Wisconsin, Inc. reported denying 182,583 of 1,021,773 in-network claims (17.9%) in Wisconsin, from 2023 claims. 65.7% of internal appeals were overturned (92 of 140). That is the 2nd highest reported rate of 13 ranked issuers in Wisconsin; the state median is 10.3%.

Denial rate
17.9%
182,583 of 1,021,773 claims
Appeals overturned
65.7%
92 of 140 filed
External review overturned
n/a
not reported

Prior file (plan year 2024, 2022 claims): denial rate 8.9% (65,095 of 728,690); appeal overturn rate 65.7%.

Compared with Wisconsin and the national median

MeasureSecurity Health Plan of Wisconsin, Inc.Wisconsin medianNational median
In-network denial rate17.9%10.3%18.3%
In-network claims received1,021,773
Internal appeals filed140
Internal appeal overturn rate65.7%49.4%41.7%
External reviews filedn/a
External review overturn raten/a0.0%0.0%
Out-of-network denial rate44.1%

Medians are across issuers with at least 1,000 in-network claims received in the same file (Wisconsin: 13 issuers; national: 176 issuers in 32 states). Plan year 2025 file, 2023 claims.

Read these numbers carefully
  • Reporting lag: the CMS public-use file for a plan year reports claims from two plan years earlier (the PY2025 file carries 2023 claims). These are not this year's figures.
  • In-network only: the denial rate is in-network claims denied divided by in-network claims received. Out-of-network claims are shown separately where the issuer reported them.
  • "Denied" is broad: CMS counts every denial, including administrative denials, duplicate submissions, ineligibility, incorrect billing and partial denials, not only medical-necessity decisions.
  • Issuer level: CMS reports the counts once per issuer per state and repeats them on every plan row; plan-level counts, where present, list denials only, so no per-plan rate is computed.
  • Coverage: only issuers on the federally facilitated marketplace (HealthCare.gov states) report to this file. Employer plans, Medicare and Medicaid are not included.
  • No inference of intent: a higher rate can reflect the issuer's mix of claims, its billing rules or its membership as much as its coverage decisions. Compare with the state median and read the N.

Source: CMS Transparency in Coverage Public Use File (Health Insurance Exchange PUFs), plan year 2025; data dictionary. Issuer's own claims-payment policy page: http://www.securityhealth.org/find-a-plan/member-responsibilities.

If Security Health Plan of Wisconsin, Inc. denied your claim

A denial is a decision you can contest. Marketplace plans must give you at least 180 days to file an internal appeal and offer independent external review after it (45 CFR 147.136). The letter states your deadline.

Plans in this filing (87)

Where CMS lists plan-level denial counts they are shown; no plan-level rate is computed because the file does not give plan-level claims received.

Plan IDTypeMetalPlan-level denials (in-network)
38166WI0140001HMOPlatinumn/a
38166WI0140004HMOGold0
38166WI0140011HMOSilver22
38166WI0140012HMOSilver0
38166WI0140033HMOGoldn/a
38166WI0140034HMOSilvern/a
38166WI0140036HMOSilver17
38166WI0140037HMOBronzen/a
38166WI0140040HMOGold0
38166WI0140044HMOBronze0
38166WI0140045HMOSilver0
38166WI0150001POSPlatinum35
38166WI0150002POSGold0
38166WI0150011POSSilver0
38166WI0150012POSSilver0
38166WI0150033POSGold0
38166WI0150034POSSilver0
38166WI0150036POSSilver0
38166WI0150037POSBronze0
38166WI0150040POSGold0
38166WI0150044POSBronze0
38166WI0150045POSSilver0
38166WI0160001EPOPlatinum0
38166WI0160002EPOGoldn/a
38166WI0160011EPOSilver0
38166WI0160012EPOSilver0
38166WI0160033EPOGoldn/a
38166WI0160034EPOSilver20
38166WI0160036EPOSilver0
38166WI0160037EPOBronze0
38166WI0160040EPOGold0
38166WI0160044EPOBronze0
38166WI0160045EPOSilver0
38166WI0180008EPOCatastrophic150
38166WI0180014EPOBronze6,524
38166WI0180018EPOSilver976
38166WI0180022EPOBronze15,048
38166WI0180023EPOGold16,971
38166WI0180026EPOGold2,445
38166WI0180027EPOSilver17,461
38166WI0180028EPOBronze10,235
38166WI0270001EPOGold18,218
38166WI0270004EPOSilver2,952
38166WI0270005EPOBronze15,624
38166WI0270007EPOBronze6,284
38166WI0270008EPOCatastrophic135
38166WI0270011EPOGold4,221
38166WI0270012EPOSilver16,168
38166WI0270013EPOBronze8,367
38166WI0280002HMOGold286
38166WI0280005HMOSilver0
38166WI0280006HMOBronze115
38166WI0280009HMOBronze110
38166WI0280010HMOCatastrophicn/a
38166WI0280011HMOGold30
38166WI0280012HMOSilver551
38166WI0280013HMOBronze983
38166WI0290001HMOPlatinum0
38166WI0290002HMOGold0
38166WI0290003HMOGold0

Showing 60 of 87 plans; all rows are in the CSV download.

Questions

What counts as a "denied" claim in Security Health Plan of Wisconsin, Inc.'s 17.9% rate?

Every in-network claim the issuer reported as denied in the 2023 claims year, including administrative denials, duplicates, ineligibility, incorrect billing and partial denials, not only medical-necessity decisions. The figure is in-network claims denied divided by in-network claims received, exactly as reported to CMS.

Why is the data from 2023 when the file is for plan year 2025?

CMS's Transparency in Coverage public use file for a plan year reports claims data from two plan years earlier. This is the most recent issuer-level denial data CMS publishes for marketplace plans.

Does this predict whether my Security Health Plan of Wisconsin, Inc. claim will be denied?

No. It is an aggregate across all of the issuer's marketplace plans in Wisconsin. Your own claim depends on your plan, the service and the documentation. Compare the rate with the Wisconsin median (10.3%) and read the N before drawing conclusions.

How do I appeal a Security Health Plan of Wisconsin, Inc. denial?

Read the denial letter for the reason and the deadline, request the criteria and the claim file in writing, and file an internal appeal (at least 180 days on marketplace plans under 45 CFR 147.136). In the reporting year, 65.7% of internal appeals to this issuer were overturned (92 of 140). If the internal appeal fails, independent external review is available.

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Cite: Apellica Insurer Denial Report Cards, Security Health Plan of Wisconsin, Inc. (Wisconsin), plan year 2025, from the CMS Transparency in Coverage PUF. CC BY 4.0. Download the full table as CSV or read the methodology. Corrections: editorial@apellica.com.