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Group Health Cooperative of South Central Wisconsin (Wisconsin) in-network claim denial rate: 8.4%

In the CMS Transparency in Coverage file for plan year 2025, Group Health Cooperative of South Central Wisconsin reported denying 20,516 of 243,212 in-network claims (8.4%) in Wisconsin, from 2023 claims. Appeal counts were not reported. That is the 10th highest reported rate of 13 ranked issuers in Wisconsin; the state median is 10.3%.

Denial rate
8.4%
20,516 of 243,212 claims
Appeals overturned
n/a
n/a of 27 filed
External review overturned
0.0%
0 of 0 filed

Prior file (plan year 2024, 2022 claims): denial rate 7.3% (15,174 of 206,749); appeal overturn rate n/a.

Compared with Wisconsin and the national median

MeasureGroup Health Cooperative of South Central WisconsinWisconsin medianNational median
In-network denial rate8.4%10.3%18.3%
In-network claims received243,212
Internal appeals filed27
Internal appeal overturn raten/a49.4%41.7%
External reviews filed0
External review overturn rate0.0%0.0%0.0%
Out-of-network denial rate27.1%

Medians are across issuers with at least 1,000 in-network claims received in the same file (Wisconsin: 13 issuers; national: 176 issuers in 32 states). Plan year 2025 file, 2023 claims.

Read these numbers carefully
  • Reporting lag: the CMS public-use file for a plan year reports claims from two plan years earlier (the PY2025 file carries 2023 claims). These are not this year's figures.
  • In-network only: the denial rate is in-network claims denied divided by in-network claims received. Out-of-network claims are shown separately where the issuer reported them.
  • "Denied" is broad: CMS counts every denial, including administrative denials, duplicate submissions, ineligibility, incorrect billing and partial denials, not only medical-necessity decisions.
  • Issuer level: CMS reports the counts once per issuer per state and repeats them on every plan row; plan-level counts, where present, list denials only, so no per-plan rate is computed.
  • Coverage: only issuers on the federally facilitated marketplace (HealthCare.gov states) report to this file. Employer plans, Medicare and Medicaid are not included.
  • No inference of intent: a higher rate can reflect the issuer's mix of claims, its billing rules or its membership as much as its coverage decisions. Compare with the state median and read the N.

Source: CMS Transparency in Coverage Public Use File (Health Insurance Exchange PUFs), plan year 2025; data dictionary. Issuer's own claims-payment policy page: https://ghcscw.com/members/your-benefit-information/.

If Group Health Cooperative of South Central Wisconsin denied your claim

A denial is a decision you can contest. Marketplace plans must give you at least 180 days to file an internal appeal and offer independent external review after it (45 CFR 147.136). The letter states your deadline.

Plans in this filing (21)

Where CMS lists plan-level denial counts they are shown; no plan-level rate is computed because the file does not give plan-level claims received.

Plan IDTypeMetalPlan-level denials (in-network)
94529WI0240019HMOBronze181
94529WI0240022HMOPlatinumn/a
94529WI0240023HMOGoldn/a
94529WI0240024HMOGoldn/a
94529WI0240025HMOSilvern/a
94529WI0240026HMOSilvern/a
94529WI0240027HMOBronzen/a
94529WI0240028HMOBronzen/a
94529WI0240054HMOPlatinum1,378
94529WI0240057HMOSilver356
94529WI0240058HMOSilver410
94529WI0240061HMOGold1,219
94529WI0240063HMOGold892
94529WI0240073HMOGold914
94529WI0240074HMOSilver248
94529WI0240075HMOBronze225
94529WI0240077HMOPlatinum260
94529WI0240078HMOGold111
94529WI0240079HMOSilver289
94529WI0240080HMOBronze47
94529WI0240083HMOBronzen/a

Questions

What counts as a "denied" claim in Group Health Cooperative of South Central Wisconsin's 8.4% rate?

Every in-network claim the issuer reported as denied in the 2023 claims year, including administrative denials, duplicates, ineligibility, incorrect billing and partial denials, not only medical-necessity decisions. The figure is in-network claims denied divided by in-network claims received, exactly as reported to CMS.

Why is the data from 2023 when the file is for plan year 2025?

CMS's Transparency in Coverage public use file for a plan year reports claims data from two plan years earlier. This is the most recent issuer-level denial data CMS publishes for marketplace plans.

Does this predict whether my Group Health Cooperative of South Central Wisconsin claim will be denied?

No. It is an aggregate across all of the issuer's marketplace plans in Wisconsin. Your own claim depends on your plan, the service and the documentation. Compare the rate with the Wisconsin median (10.3%) and read the N before drawing conclusions.

How do I appeal a Group Health Cooperative of South Central Wisconsin denial?

Read the denial letter for the reason and the deadline, request the criteria and the claim file in writing, and file an internal appeal (at least 180 days on marketplace plans under 45 CFR 147.136). If the internal appeal fails, independent external review is available.

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Cite: Apellica Insurer Denial Report Cards, Group Health Cooperative of South Central Wisconsin (Wisconsin), plan year 2025, from the CMS Transparency in Coverage PUF. CC BY 4.0. Download the full table as CSV or read the methodology. Corrections: editorial@apellica.com.