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Oscar Insurance Company (Oklahoma) in-network claim denial rate: 21.5%

In the CMS Transparency in Coverage file for plan year 2025, Oscar Insurance Company reported denying 51,193 of 238,001 in-network claims (21.5%) in Oklahoma, from 2023 claims. 39.3% of internal appeals were overturned (776 of 1,974). That is the 4th highest reported rate of 6 ranked issuers in Oklahoma; the state median is 22.5%.

Denial rate
21.5%
51,193 of 238,001 claims
Appeals overturned
39.3%
776 of 1,974 filed
External review overturned
n/a
n/a of 11 filed

Prior file (plan year 2024, 2022 claims): denial rate 14.5% (16,348 of 112,573); appeal overturn rate 68.5%.

Compared with Oklahoma and the national median

MeasureOscar Insurance CompanyOklahoma medianNational median
In-network denial rate21.5%22.5%18.3%
In-network claims received238,001β€”β€”
Internal appeals filed1,974β€”β€”
Internal appeal overturn rate39.3%37.0%41.7%
External reviews filed11β€”β€”
External review overturn raten/a0.0%0.0%
Out-of-network denial rate28.7%β€”β€”

Medians are across issuers with at least 1,000 in-network claims received in the same file (Oklahoma: 6 issuers; national: 176 issuers in 32 states). Plan year 2025 file, 2023 claims.

Read these numbers carefully
  • Reporting lag: the CMS public-use file for a plan year reports claims from two plan years earlier (the PY2025 file carries 2023 claims). These are not this year's figures.
  • In-network only: the denial rate is in-network claims denied divided by in-network claims received. Out-of-network claims are shown separately where the issuer reported them.
  • "Denied" is broad: CMS counts every denial, including administrative denials, duplicate submissions, ineligibility, incorrect billing and partial denials, not only medical-necessity decisions.
  • Issuer level: CMS reports the counts once per issuer per state and repeats them on every plan row; plan-level counts, where present, list denials only, so no per-plan rate is computed.
  • Coverage: only issuers on the federally facilitated marketplace (HealthCare.gov states) report to this file. Employer plans, Medicare and Medicaid are not included.
  • No inference of intent: a higher rate can reflect the issuer's mix of claims, its billing rules or its membership as much as its coverage decisions. Compare with the state median and read the N.

Source: CMS Transparency in Coverage Public Use File (Health Insurance Exchange PUFs), plan year 2025; data dictionary. Issuer's own claims-payment policy page: https://hioscar.com/ok_tic_2025.

If Oscar Insurance Company denied your claim

A denial is a decision you can contest. Marketplace plans must give you at least 180 days to file an internal appeal and offer independent external review after it (45 CFR 147.136). The letter states your deadline.

Plans in this filing (10)

Where CMS lists plan-level denial counts they are shown; no plan-level rate is computed because the file does not give plan-level claims received.

Plan IDTypeMetalPlan-level denials (in-network)
91908OK0010005PPOBronze6,111
91908OK0010011PPOCatastrophic26
91908OK0010024PPOBronze1,714
91908OK0010025PPOSilver19,696
91908OK0010030PPOSilver1,996
91908OK0010045PPOSilver898
91908OK0010050PPOBronze970
91908OK0010052PPOSilver17,120
91908OK0010053PPOGold2,662
91908OK0010055PPOSilvern/a

Questions

What counts as a "denied" claim in Oscar Insurance Company's 21.5% rate?

Every in-network claim the issuer reported as denied in the 2023 claims year, including administrative denials, duplicates, ineligibility, incorrect billing and partial denials, not only medical-necessity decisions. The figure is in-network claims denied divided by in-network claims received, exactly as reported to CMS.

Why is the data from 2023 when the file is for plan year 2025?

CMS's Transparency in Coverage public use file for a plan year reports claims data from two plan years earlier. This is the most recent issuer-level denial data CMS publishes for marketplace plans.

Does this predict whether my Oscar Insurance Company claim will be denied?

No. It is an aggregate across all of the issuer's marketplace plans in Oklahoma. Your own claim depends on your plan, the service and the documentation. Compare the rate with the Oklahoma median (22.5%) and read the N before drawing conclusions.

How do I appeal a Oscar Insurance Company denial?

Read the denial letter for the reason and the deadline, request the criteria and the claim file in writing, and file an internal appeal (at least 180 days on marketplace plans under 45 CFR 147.136). In the reporting year, 39.3% of internal appeals to this issuer were overturned (776 of 1,974). If the internal appeal fails, independent external review is available.

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Cite: Apellica Insurer Denial Report Cards, Oscar Insurance Company (Oklahoma), plan year 2025, from the CMS Transparency in Coverage PUF. CC BY 4.0. Download the full table as CSV or read the methodology. Corrections: editorial@apellica.com.