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Blue Cross Blue Shield of Oklahoma (Oklahoma) in-network claim denial rate: 16.4%

In the CMS Transparency in Coverage file for plan year 2026, Blue Cross Blue Shield of Oklahoma reported denying 1,385,537 of 8,439,891 in-network claims (16.4%) in Oklahoma, from 2024 claims. 29.6% of internal appeals were overturned (1,305 of 4,404). That is the 6th highest reported rate of 7 ranked issuers in Oklahoma; the state median is 22.9%.

Denial rate
16.4%
1,385,537 of 8,439,891 claims
Appeals overturned
29.6%
1,305 of 4,404 filed
External review overturned
44.0%
22 of 50 filed

Prior file (plan year 2025, 2023 claims): denial rate 23.4% (1,960,087 of 8,359,015); appeal overturn rate 23.8%.

Compared with Oklahoma and the national median

MeasureBlue Cross Blue Shield of OklahomaOklahoma medianNational median
In-network denial rate16.4%22.9%19.0%
In-network claims received8,439,891β€”β€”
Internal appeals filed4,404β€”β€”
Internal appeal overturn rate29.6%28.5%37.7%
External reviews filed50β€”β€”
External review overturn rate44.0%0.0%0.0%
Out-of-network denial rate32.7%β€”β€”

Medians are across issuers with at least 1,000 in-network claims received in the same file (Oklahoma: 7 issuers; national: 158 issuers in 32 states). Plan year 2026 file, 2024 claims.

Read these numbers carefully
  • Reporting lag: the CMS public-use file for a plan year reports claims from two plan years earlier (the PY2026 file carries 2024 claims). These are not this year's figures.
  • In-network only: the denial rate is in-network claims denied divided by in-network claims received. Out-of-network claims are shown separately where the issuer reported them.
  • "Denied" is broad: CMS counts every denial, including administrative denials, duplicate submissions, ineligibility, incorrect billing and partial denials, not only medical-necessity decisions.
  • Issuer level: CMS reports the counts once per issuer per state and repeats them on every plan row; plan-level counts, where present, list denials only, so no per-plan rate is computed.
  • Coverage: only issuers on the federally facilitated marketplace (HealthCare.gov states) report to this file. Employer plans, Medicare and Medicaid are not included.
  • No inference of intent: a higher rate can reflect the issuer's mix of claims, its billing rules or its membership as much as its coverage decisions. Compare with the state median and read the N.

Source: CMS Transparency in Coverage Public Use File (Health Insurance Exchange PUFs), plan year 2026; data dictionary. Issuer's own claims-payment policy page: https://www.bcbsok.com/member/transparency-in-coverage.

If Blue Cross Blue Shield of Oklahoma denied your claim

A denial is a decision you can contest. Marketplace plans must give you at least 180 days to file an internal appeal and offer independent external review after it (45 CFR 147.136). The letter states your deadline.

Compare this issuer

Plans in this filing (92)

Where CMS lists plan-level denial counts they are shown; no plan-level rate is computed because the file does not give plan-level claims received.

Plan IDTypeMetalPlan-level denials (in-network)
87571OK0350068PPOBronze3,378
87571OK0350069PPOSilver6,976
87571OK0350070PPOBronze14,323
87571OK0350083PPOBronze611
87571OK0350084PPOBronze12,293
87571OK0350085PPOBronze10,000
87571OK0350086PPOBronze23,726
87571OK0350087PPOSilver2,582
87571OK0350088PPOSilver14,065
87571OK0350089PPOSilver22,478
87571OK0350090PPOSilver85,358
87571OK0350091PPOBronze5,749
87571OK0350092PPOBronze83,023
87571OK0350093PPOBronze109,607
87571OK0350094PPOBronze117,915
87571OK0350097PPOGold5,647
87571OK0350106PPOGold1,334
87571OK0350107PPOGold23,606
87571OK0350108PPOGold13,007
87571OK0350109PPOGold43,759
87571OK0350115PPOSilver41,658
87571OK0350118PPOGold2,404
87571OK0350127PPOGold820
87571OK0350128PPOGold17,258
87571OK0350129PPOGold9,193
87571OK0350130PPOGold40,330
87571OK0350165PPOCatastrophicn/a
87571OK0350171PPOGold33
87571OK0350172PPOSilver102
87571OK0350173PPOBronze400
87571OK0350176PPOBronze12,176
87571OK0350177PPOSilver2,562
87571OK0350178PPOGold113
87571OK0350191PPOBronzen/a
87571OK0350192PPOBronze512
87571OK0350193PPOBronze909
87571OK0350194PPOBronze6,336
87571OK0350199PPOGold151
87571OK0350200PPOGold1,752
87571OK0350201PPOGold634
87571OK0350202PPOGold2,182
87571OK0350203PPOCatastrophic0
87571OK0350204PPOCatastrophic17
87571OK0350205PPOCatastrophic28
87571OK0350206PPOCatastrophic38
87571OK0350215PPOSilvern/a
87571OK0350216PPOSilver1,103
87571OK0350217PPOSilver996
87571OK0350218PPOSilver3,000
87571OK0350219PPOBronze4,974
87571OK0350220PPOBronze14,983
87571OK0350221PPOBronze20,439
87571OK0350222PPOBronze68,718
87571OK0350223PPOSilver1,276
87571OK0350224PPOSilver24,940
87571OK0350225PPOSilver9,910
87571OK0350226PPOSilver104,892
87571OK0350227PPOGold247
87571OK0350228PPOGold3,683
87571OK0350229PPOGold2,618

Showing 60 of 92 plans; all rows are in the CSV download.

Questions

What counts as a "denied" claim in Blue Cross Blue Shield of Oklahoma's 16.4% rate?

Every in-network claim the issuer reported as denied in the 2024 claims year, including administrative denials, duplicates, ineligibility, incorrect billing and partial denials, not only medical-necessity decisions. The figure is in-network claims denied divided by in-network claims received, exactly as reported to CMS.

Why is the data from 2024 when the file is for plan year 2026?

CMS's Transparency in Coverage public use file for a plan year reports claims data from two plan years earlier. This is the most recent issuer-level denial data CMS publishes for marketplace plans.

Does this predict whether my Blue Cross Blue Shield of Oklahoma claim will be denied?

No. It is an aggregate across all of the issuer's marketplace plans in Oklahoma. Your own claim depends on your plan, the service and the documentation. Compare the rate with the Oklahoma median (22.9%) and read the N before drawing conclusions.

How do I appeal a Blue Cross Blue Shield of Oklahoma denial?

Read the denial letter for the reason and the deadline, request the criteria and the claim file in writing, and file an internal appeal (at least 180 days on marketplace plans under 45 CFR 147.136). In the reporting year, 29.6% of internal appeals to this issuer were overturned (1,305 of 4,404). If the internal appeal fails, independent external review is available.

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Cite: Apellica Insurer Denial Report Cards, Blue Cross Blue Shield of Oklahoma (Oklahoma), plan year 2026, from the CMS Transparency in Coverage PUF. CC BY 4.0. Download the full table as CSV or read the methodology. Corrections: editorial@apellica.com.