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Blue Cross and Blue Shield of Nebraska (Nebraska) in-network claim denial rate: 16.8%

In the CMS Transparency in Coverage file for plan year 2025, Blue Cross and Blue Shield of Nebraska reported denying 87,307 of 520,183 in-network claims (16.8%) in Nebraska, from 2023 claims. 24.1% of internal appeals were overturned (193 of 802). That is the 3rd highest reported rate of 4 ranked issuers in Nebraska; the state median is 17.2%.

Denial rate
16.8%
87,307 of 520,183 claims
Appeals overturned
24.1%
193 of 802 filed
External review overturned
n/a
n/a of 13 filed

Compared with Nebraska and the national median

MeasureBlue Cross and Blue Shield of NebraskaNebraska medianNational median
In-network denial rate16.8%17.2%18.3%
In-network claims received520,183
Internal appeals filed802
Internal appeal overturn rate24.1%46.7%41.7%
External reviews filed13
External review overturn raten/an/a0.0%
Out-of-network denial rate99.3%

Medians are across issuers with at least 1,000 in-network claims received in the same file (Nebraska: 4 issuers; national: 176 issuers in 32 states). Plan year 2025 file, 2023 claims.

Read these numbers carefully
  • Reporting lag: the CMS public-use file for a plan year reports claims from two plan years earlier (the PY2025 file carries 2023 claims). These are not this year's figures.
  • In-network only: the denial rate is in-network claims denied divided by in-network claims received. Out-of-network claims are shown separately where the issuer reported them.
  • "Denied" is broad: CMS counts every denial, including administrative denials, duplicate submissions, ineligibility, incorrect billing and partial denials, not only medical-necessity decisions.
  • Issuer level: CMS reports the counts once per issuer per state and repeats them on every plan row; plan-level counts, where present, list denials only, so no per-plan rate is computed.
  • Coverage: only issuers on the federally facilitated marketplace (HealthCare.gov states) report to this file. Employer plans, Medicare and Medicaid are not included.
  • No inference of intent: a higher rate can reflect the issuer's mix of claims, its billing rules or its membership as much as its coverage decisions. Compare with the state median and read the N.

Source: CMS Transparency in Coverage Public Use File (Health Insurance Exchange PUFs), plan year 2025; data dictionary. Issuer's own claims-payment policy page: https://www.nebraskablue.com/About-Us/Policies-and-Best-Practices/TCR-CAA.

If Blue Cross and Blue Shield of Nebraska denied your claim

A denial is a decision you can contest. Marketplace plans must give you at least 180 days to file an internal appeal and offer independent external review after it (45 CFR 147.136). The letter states your deadline.

Plans in this filing (48)

Where CMS lists plan-level denial counts they are shown; no plan-level rate is computed because the file does not give plan-level claims received.

Plan IDTypeMetalPlan-level denials (in-network)
29678NE1450001EPOBronze3,788
29678NE1450002EPOBronze1,161
29678NE1450006EPOBronze4,402
29678NE1450008EPOSilver752
29678NE1450009EPOSilver135
29678NE1450010EPOSilver1,084
29678NE1450011EPOGold632
29678NE1450012EPOGold70
29678NE1450013EPOGold613
29678NE1460001EPOBronze4,295
29678NE1460006EPOBronze8,135
29678NE1460010EPOSilver5,817
29678NE1460013EPOGold3,387
29678NE1470001EPOBronze2,687
29678NE1470006EPOBronze2,573
29678NE1470010EPOSilver1,174
29678NE1470013EPOGold1,169
29678NE1480001EPOBronze1,247
29678NE1480006EPOBronze2,532
29678NE1480010EPOSilver6,062
29678NE1480013EPOGold995
29678NE1490001EPOBronze514
29678NE1490006EPOBronze574
29678NE1490010EPOSilver349
29678NE1490013EPOGold399
29678NE1500001EPOBronze1,232
29678NE1500006EPOBronze1,324
29678NE1500010EPOSilver587
29678NE1500013EPOGold164
29678NE1510001PPOBronzen/a
29678NE1510002PPOBronzen/a
29678NE1510006PPOBronzen/a
29678NE1510008PPOSilvern/a
29678NE1510009PPOSilvern/a
29678NE1510010PPOSilvern/a
29678NE1510011PPOGoldn/a
29678NE1510012PPOGoldn/a
29678NE1510013PPOGoldn/a
29678NE1520001EPOBronzen/a
29678NE1520006EPOBronzen/a
29678NE1520010EPOSilvern/a
29678NE1520013EPOGoldn/a
29678NE1530014EPOBronzen/a
29678NE1540014EPOBronzen/a
29678NE1550014EPOBronzen/a
29678NE1560014EPOBronzen/a
29678NE1570014EPOBronzen/a
29678NE1580014EPOBronzen/a

Questions

What counts as a "denied" claim in Blue Cross and Blue Shield of Nebraska's 16.8% rate?

Every in-network claim the issuer reported as denied in the 2023 claims year, including administrative denials, duplicates, ineligibility, incorrect billing and partial denials, not only medical-necessity decisions. The figure is in-network claims denied divided by in-network claims received, exactly as reported to CMS.

Why is the data from 2023 when the file is for plan year 2025?

CMS's Transparency in Coverage public use file for a plan year reports claims data from two plan years earlier. This is the most recent issuer-level denial data CMS publishes for marketplace plans.

Does this predict whether my Blue Cross and Blue Shield of Nebraska claim will be denied?

No. It is an aggregate across all of the issuer's marketplace plans in Nebraska. Your own claim depends on your plan, the service and the documentation. Compare the rate with the Nebraska median (17.2%) and read the N before drawing conclusions.

How do I appeal a Blue Cross and Blue Shield of Nebraska denial?

Read the denial letter for the reason and the deadline, request the criteria and the claim file in writing, and file an internal appeal (at least 180 days on marketplace plans under 45 CFR 147.136). In the reporting year, 24.1% of internal appeals to this issuer were overturned (193 of 802). If the internal appeal fails, independent external review is available.

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Cite: Apellica Insurer Denial Report Cards, Blue Cross and Blue Shield of Nebraska (Nebraska), plan year 2025, from the CMS Transparency in Coverage PUF. CC BY 4.0. Download the full table as CSV or read the methodology. Corrections: editorial@apellica.com.