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Medica Insurance Company (Nebraska) in-network claim denial rate: 17.6%

In the CMS Transparency in Coverage file for plan year 2025, Medica Insurance Company reported denying 258,233 of 1,463,354 in-network claims (17.6%) in Nebraska, from 2023 claims. 45.0% of internal appeals were overturned (406 of 903). That is the 2nd highest reported rate of 4 ranked issuers in Nebraska; the state median is 17.2%.

Denial rate
17.6%
258,233 of 1,463,354 claims
Appeals overturned
45.0%
406 of 903 filed
External review overturned
n/a
n/a of 16 filed

Prior file (plan year 2024, 2022 claims): denial rate 16.5% (294,260 of 1,785,628); appeal overturn rate 51.9%.

Compared with Nebraska and the national median

MeasureMedica Insurance CompanyNebraska medianNational median
In-network denial rate17.6%17.2%18.3%
In-network claims received1,463,354
Internal appeals filed903
Internal appeal overturn rate45.0%46.7%41.7%
External reviews filed16
External review overturn raten/an/a0.0%
Out-of-network denial rate78.5%

Medians are across issuers with at least 1,000 in-network claims received in the same file (Nebraska: 4 issuers; national: 176 issuers in 32 states). Plan year 2025 file, 2023 claims.

Read these numbers carefully
  • Reporting lag: the CMS public-use file for a plan year reports claims from two plan years earlier (the PY2025 file carries 2023 claims). These are not this year's figures.
  • In-network only: the denial rate is in-network claims denied divided by in-network claims received. Out-of-network claims are shown separately where the issuer reported them.
  • "Denied" is broad: CMS counts every denial, including administrative denials, duplicate submissions, ineligibility, incorrect billing and partial denials, not only medical-necessity decisions.
  • Issuer level: CMS reports the counts once per issuer per state and repeats them on every plan row; plan-level counts, where present, list denials only, so no per-plan rate is computed.
  • Coverage: only issuers on the federally facilitated marketplace (HealthCare.gov states) report to this file. Employer plans, Medicare and Medicaid are not included.
  • No inference of intent: a higher rate can reflect the issuer's mix of claims, its billing rules or its membership as much as its coverage decisions. Compare with the state median and read the N.

Source: CMS Transparency in Coverage Public Use File (Health Insurance Exchange PUFs), plan year 2025; data dictionary. Issuer's own claims-payment policy page: https://www.medica.com/transparency-in-coverage.

If Medica Insurance Company denied your claim

A denial is a decision you can contest. Marketplace plans must give you at least 180 days to file an internal appeal and offer independent external review after it (45 CFR 147.136). The letter states your deadline.

Plans in this filing (36)

Where CMS lists plan-level denial counts they are shown; no plan-level rate is computed because the file does not give plan-level claims received.

Plan IDTypeMetalPlan-level denials (in-network)
20305NE0030025EPOGold3,809
20305NE0030041EPOBronze7,695
20305NE0030045EPOGoldn/a
20305NE0030047EPOSilvern/a
20305NE0030051EPOBronze10,772
20305NE0030055EPOGold466
20305NE0030057EPOSilver3,118
20305NE0030073EPOBronzen/a
20305NE0030074EPOSilvern/a
20305NE0040025EPOGold3,111
20305NE0040027EPOSilver597
20305NE0040029EPOBronze10,157
20305NE0040045EPOGold3,615
20305NE0040047EPOSilvern/a
20305NE0040051EPOBronze27,522
20305NE0040055EPOGold1,352
20305NE0040057EPOSilver18,146
20305NE0040073EPOBronzen/a
20305NE0050027EPOSilver2,524
20305NE0050045EPOGold13,629
20305NE0050047EPOSilvern/a
20305NE0050051EPOBronze23,917
20305NE0050055EPOGold1,459
20305NE0050057EPOSilver22,129
20305NE0050073EPOBronzen/a
20305NE0050074EPOBronzen/a
20305NE0050075EPOGoldn/a
20305NE0100001EPOGoldn/a
20305NE0100002EPOSilvern/a
20305NE0100003EPOBronzen/a
20305NE0100004EPOGoldn/a
20305NE0100005EPOSilvern/a
20305NE0100006EPOBronzen/a
20305NE0100007EPOGoldn/a
20305NE0100008EPOSilvern/a
20305NE0100009EPOBronzen/a

Questions

What counts as a "denied" claim in Medica Insurance Company's 17.6% rate?

Every in-network claim the issuer reported as denied in the 2023 claims year, including administrative denials, duplicates, ineligibility, incorrect billing and partial denials, not only medical-necessity decisions. The figure is in-network claims denied divided by in-network claims received, exactly as reported to CMS.

Why is the data from 2023 when the file is for plan year 2025?

CMS's Transparency in Coverage public use file for a plan year reports claims data from two plan years earlier. This is the most recent issuer-level denial data CMS publishes for marketplace plans.

Does this predict whether my Medica Insurance Company claim will be denied?

No. It is an aggregate across all of the issuer's marketplace plans in Nebraska. Your own claim depends on your plan, the service and the documentation. Compare the rate with the Nebraska median (17.2%) and read the N before drawing conclusions.

How do I appeal a Medica Insurance Company denial?

Read the denial letter for the reason and the deadline, request the criteria and the claim file in writing, and file an internal appeal (at least 180 days on marketplace plans under 45 CFR 147.136). In the reporting year, 45.0% of internal appeals to this issuer were overturned (406 of 903). If the internal appeal fails, independent external review is available.

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Cite: Apellica Insurer Denial Report Cards, Medica Insurance Company (Nebraska), plan year 2025, from the CMS Transparency in Coverage PUF. CC BY 4.0. Download the full table as CSV or read the methodology. Corrections: editorial@apellica.com.