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Appeal outcomes · California IMR · Pharmacy

Tx for Migraine denials: 44.2% overturned by independent reviewers

In 104 California IMR decisions from 2002 to 2019, reviewers overturned the plan 46 times (44.2%). Denials reach IMR only when a member appeals all the way; read the caveats below before generalising.

By diagnosis

Diagnosis categoryDecisionsOverturnedLast 5 years
CNS/ Neuromusc Dis9846.9%

What the findings mention

What the findings mentionDecisionsOverturnedAll decisions here
Published evidence citedThe findings refer to peer-reviewed or published evidence.2356.5%44.2%
Experimental or investigationalThe findings discuss whether the treatment is experimental.1353.8%44.2%
Records did not supportThe findings say the documentation did not show what was needed (usually an upheld denial).137.7%44.2%
Prior therapies failedThe findings mention treatments that were tried without adequate response.1275.0%44.2%
FDA approval or off-label use discussedThe findings discuss the FDA label status of the treatment.742.9%44.2%
Urgent or emergencyThe findings mention urgency.580.0%44.2%
Alternatives contraindicatedThe findings mention a contraindication to the plan's preferred option.540.0%44.2%
Step therapy or fail-firstThe findings mention a fail-first requirement.366.7%44.2%

Keyword matches on the reviewer’s findings, not causes. A tag that appears mostly in overturned decisions is worth documenting in an appeal; it is not a guarantee.

From recent overturned decisions

The physician reviewer found that an enrollee has requested authorization and coverage for the medication frovatriptan succinate 2.5mg. The submitted documentation supports the medical necessity of the requested medication. Menstrual migraine is defined as migraine without aura that occurs within days -2 and +3 of the menstrual period on at least 2 of 3 consecutive menstrual cycles (where menstruation onset …

Reviewer findings, overturned decision · Medical Necessity · 2019 · Source: California DMHC IMR determinations (CHHS Open Data), reference MN19-30054

Nature of Statutory Criteria/Case Summary: An enrollee has requested reimbursement for buprenorphine HCL 2 mg (120 tablets in a 30-day period). The Health Plan has denied this request indicating that the medication at issue was not medically necessary. The buprenorphine HCL 2 mg (120 tablets in a 30-day period) provided was medically necessary for treatment of the patient’s medical condition. …

Reviewer findings, overturned decision · Medical Necessity · 2018 · Source: California DMHC IMR determinations (CHHS Open Data), reference MN18-27651

Nature of Statutory Criteria/Case Summary: The parent of an enrollee has requested authorization and coverage for Lyrica for treatment of the enrollee’s chronic daily headache, generalized anxiety disorder, and major depression. Findings: The physician reviewer found that based on the medical records, the patient has a history of debilitating migraine headaches which has significantly impacted his ability to go to …

Reviewer findings, overturned decision · Medical Necessity · 2017 · Source: California DMHC IMR determinations (CHHS Open Data), reference MN17-27320
Read these numbers carefully
  • California only: these are decisions by independent reviewers under California's IMR program (plans regulated by the Department of Managed Health Care). Other states and self-funded employer plans use different reviewers and rules.
  • Selection: only denials that a member took all the way to IMR appear. Most denials are never appealed, and the ones that reach an external reviewer are not a random sample.
  • Overturned means the reviewer disagreed with the plan; it does not mean the treatment worked or that a similar request will be approved.
  • Argument tags are keyword matches on the reviewer's findings. They describe what the findings mention, not why the case was decided.
  • Categories are DMHC's own labels (treatment sub-category and diagnosis category); 'Other' is a catch-all and is excluded from rankings.

Source: California Department of Managed Health Care, Independent Medical Review (IMR) Determinations, Trend (CHHS Open Data). Public California government data; Apellica's aggregates and tags are CC BY 4.0.

Questions

How often were Tx for Migraine denials overturned?

In 104 California IMR decisions from 2002 to 2019, reviewers overturned the plan 46 times (44.2%).

What did the reviewers' findings mention in overturned cases?

The table on this page counts keyword matches in the findings: prior therapies tried, contraindications, guidelines cited, published evidence, whether the records supported the request. They describe what the findings say, not why the case was decided.

Does a California IMR result apply to my plan?

Only California plans regulated by the Department of Managed Health Care go to IMR. Other states and self-funded employer plans use different reviewers, but the reasoning is the same kind: criteria, documentation and alternatives. Use the findings as a guide to what to document.

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Related: California appeal rights · California external-review reversal rate · The levers library · CSV

Denied for this?

Independent reviewers reverse plans when the record answers the criteria. Upload the denial letter; a senior reviewer reads it within 24 hours and tells you in writing whether it can be appealed and how. $0 upfront, 10% of what is recovered, nothing if we do not recover. Not a law firm.