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Appeal outcomes · Non Emerg Med (NEMT) · Trauma/ Injuries

Non Emerg Med (NEMT) for Trauma/ Injuries: 0.0% of denials overturned

In 10 California IMR decisions from 2019 to 2024, reviewers overturned 0 (0.0%). In the last five years: 0.0% of 6. 10 were medical-necessity disputes.

By year (last five)

YearDecisionsOverturned
202120.0%
202310.0%
202430.0%

What the findings mention

What the findings mentionDecisionsOverturnedAll decisions here
Urgent or emergencyThe findings mention urgency.70.0%0.0%
Published evidence citedThe findings refer to peer-reviewed or published evidence.50.0%0.0%

Keyword matches on the reviewer’s findings, not causes. A tag that appears mostly in overturned decisions is worth documenting in an appeal; it is not a guarantee.

And one the reviewer upheld

Nature of Statutory Criteria/Case Summary: A patient has requested reimbursement for non-emergency air ambulance transportation. Aeromedical transport via fixed-wing or rotary-wing aircraft allows for the transport of critically ill patients with ongoing needs for cardiac monitoring, mechanical ventilation, infusion pumps, and suction pumps. Therefore, aeromedical transport should be considered when limitations of ground transport interfere with patient care. Fixed-wing airplanes …

Reviewer findings, overturned decision · Medical Necessity · 2024 · Source: California DMHC IMR determinations (CHHS Open Data), reference MN24-43420
Read these numbers carefully
  • California only: these are decisions by independent reviewers under California's IMR program (plans regulated by the Department of Managed Health Care). Other states and self-funded employer plans use different reviewers and rules.
  • Selection: only denials that a member took all the way to IMR appear. Most denials are never appealed, and the ones that reach an external reviewer are not a random sample.
  • Overturned means the reviewer disagreed with the plan; it does not mean the treatment worked or that a similar request will be approved.
  • Argument tags are keyword matches on the reviewer's findings. They describe what the findings mention, not why the case was decided.
  • Categories are DMHC's own labels (treatment sub-category and diagnosis category); 'Other' is a catch-all and is excluded from rankings.

Source: California Department of Managed Health Care, Independent Medical Review (IMR) Determinations, Trend (CHHS Open Data). Public California government data; Apellica's aggregates and tags are CC BY 4.0.

Questions

How often were Non Emerg Med (NEMT) denials for Trauma/ Injuries overturned?

In 10 California IMR decisions from 2019 to 2024, reviewers overturned 0 (0.0%). In the last five years: 0.0% of 6. 10 were medical-necessity disputes.

What should an appeal document, based on these findings?

Whatever the plan's criteria ask for, shown in the record: the treatments already tried and their results, contraindications to the plan's preferred option, the guideline or evidence that supports the request, and the treating clinician's reasoning written to the criteria. The tag table shows which of these the reviewers mentioned most in overturned cases.

Does a California IMR result apply to my plan?

Only California plans regulated by the Department of Managed Health Care go to IMR. Other states and self-funded employer plans use different reviewers, but they weigh the same things.

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Independent reviewers reverse plans when the record answers the criteria. Upload the denial letter; a senior reviewer reads it within 24 hours and tells you in writing whether it can be appealed and how. $0 upfront, 10% of what is recovered, nothing if we do not recover. Not a law firm.