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Appeal outcomes · California IMR · Rehab/Svcs SNF Inpt

Inpt Early Discharge denials: 19.6% overturned by independent reviewers

In 46 California IMR decisions from 2007 to 2018, reviewers overturned the plan 9 times (19.6%). Denials reach IMR only when a member appeals all the way; read the caveats below before generalising.

By diagnosis

Diagnosis categoryDecisionsOverturnedLast 5 years
Orth/Musculoskeletal1421.4%
Cardiac/Circ Problem1127.3%
CNS/ Neuromusc Dis80.0%
Cancer616.7%

What the findings mention

What the findings mentionDecisionsOverturnedAll decisions here
Records did not supportThe findings say the documentation did not show what was needed (usually an upheld denial).150.0%19.6%
Published evidence citedThe findings refer to peer-reviewed or published evidence.333.3%19.6%

Keyword matches on the reviewer’s findings, not causes. A tag that appears mostly in overturned decisions is worth documenting in an appeal; it is not a guarantee.

From recent overturned decisions

Nature of Statutory Criteria/Case Summary: The parent of an enrollee has requested skilled nursing facility treatment services for treatment of the enrollee’s traumatic brain injury. Findings: The physician reviewer found that based on the clinical documentation submitted for review, the medical necessity for continued skilled nursing facility treatment services has been established. In this case, the patient has severe brain …

Reviewer findings, overturned decision · Medical Necessity · 2015 · Source: California DMHC IMR determinations (CHHS Open Data), reference MN15-21011

A 49-year-old male enrollee has requested rehabilitation at a skilled nursing facility for the treatment of his medical condition. Findings: The physician reviewer found that the medical literature indicates that recovery after stroke occurs fastest in the first three months. Later recovery (up to one to two years after stroke) is also possible, especially between three to six months. Therefore, …

Reviewer findings, overturned decision · Medical Necessity · 2010 · Source: California DMHC IMR determinations (CHHS Open Data), reference MN10-10685

A 60-year-old female enrollee has requested for continued skilled nursing care for treatment of her low back pain. Findings: The physician reviewer found that the patient was a fall risk and had not reached her maximal potential, which is the goal of rehabilitation. Since she was at supervision level, she was at fall risk.

Reviewer findings, overturned decision · Medical Necessity · 2009 · Source: California DMHC IMR determinations (CHHS Open Data), reference MN09-9168
Read these numbers carefully
  • California only: these are decisions by independent reviewers under California's IMR program (plans regulated by the Department of Managed Health Care). Other states and self-funded employer plans use different reviewers and rules.
  • Selection: only denials that a member took all the way to IMR appear. Most denials are never appealed, and the ones that reach an external reviewer are not a random sample.
  • Overturned means the reviewer disagreed with the plan; it does not mean the treatment worked or that a similar request will be approved.
  • Argument tags are keyword matches on the reviewer's findings. They describe what the findings mention, not why the case was decided.
  • Categories are DMHC's own labels (treatment sub-category and diagnosis category); 'Other' is a catch-all and is excluded from rankings.

Source: California Department of Managed Health Care, Independent Medical Review (IMR) Determinations, Trend (CHHS Open Data). Public California government data; Apellica's aggregates and tags are CC BY 4.0.

Questions

How often were Inpt Early Discharge denials overturned?

In 46 California IMR decisions from 2007 to 2018, reviewers overturned the plan 9 times (19.6%).

What did the reviewers' findings mention in overturned cases?

The table on this page counts keyword matches in the findings: prior therapies tried, contraindications, guidelines cited, published evidence, whether the records supported the request. They describe what the findings say, not why the case was decided.

Does a California IMR result apply to my plan?

Only California plans regulated by the Department of Managed Health Care go to IMR. Other states and self-funded employer plans use different reviewers, but the reasoning is the same kind: criteria, documentation and alternatives. Use the findings as a guide to what to document.

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Related: California appeal rights · California external-review reversal rate · The levers library · CSV

Denied for this?

Independent reviewers reverse plans when the record answers the criteria. Upload the denial letter; a senior reviewer reads it within 24 hours and tells you in writing whether it can be appealed and how. $0 upfront, 10% of what is recovered, nothing if we do not recover. Not a law firm.