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Appeal outcomes · California IMR · Pharmacy

Epileptic Medication denials: 65.5% overturned by independent reviewers

In 29 California IMR decisions from 2017 to 2026, reviewers overturned the plan 19 times (65.5%). In the last five years: 73.3% of 15. Denials reach IMR only when a member appeals all the way; read the caveats below before generalising.

By diagnosis

Diagnosis categoryDecisionsOverturnedLast 5 years
CNS/ Neuromusc Dis2470.8%76.9% of 13

By year (last five)

YearDecisionsOverturned
20214100.0%
2022580.0%
202310.0%
2024250.0%
20252100.0%
202610.0%

What the findings mention

What the findings mentionDecisionsOverturnedAll decisions here
Published evidence citedThe findings refer to peer-reviewed or published evidence.2166.7%65.5%
Prior therapies failedThe findings mention treatments that were tried without adequate response.580.0%65.5%
Records did not supportThe findings say the documentation did not show what was needed (usually an upheld denial).333.3%65.5%

Keyword matches on the reviewer’s findings, not causes. A tag that appears mostly in overturned decisions is worth documenting in an appeal; it is not a guarantee.

From recent overturned decisions

Nature of Statutory Criteria/Case Summary: The parent of a patient has requested authorization and coverage for Valtoco nasal spray. Findings: The physician reviewer found that Current standards of care include providing rescue medications for patients at risk of status epilepticus or acute repetitive seizures. In this case, the patient has new onset epilepsy with convulsive seizures. Due to the epilepsy …

Reviewer findings, overturned decision · Medical Necessity · 2025 · Source: California DMHC IMR determinations (CHHS Open Data), reference MN25-44306

The physician reviewer found that Nature of Statutory Criteria/Case Summary: The parent of a patient has requested authorization and coverage for Epidiolex (cannabidiol). Several studies have reviewed, and are supportive of, the safety and efficacy of Epidiolex for multiple epilepsy types. These studies have demonstrated reduction of up to 66% for all seizure types with Epidiolex use. In this case, …

Reviewer findings, overturned decision · Medical Necessity · 2025 · Source: California DMHC IMR determinations (CHHS Open Data), reference MN25-43848

Nature of Statutory Criteria/Case Summary: An enrollee’s parent has requested authorization and coverage for Fintepla. In this case, the patient has tried and failed several treatments. She is thus considered to have intractable generalized epilepsy, with limited treatment options. The patient has a photosensitive epilepsy known as Sunflower Syndrome. Current medical literature supports the use of fenfluramine, the ingredient in …

Reviewer findings, overturned decision · Experimental/Investigational · 2024 · Source: California DMHC IMR determinations (CHHS Open Data), reference EI24-41292
Read these numbers carefully
  • California only: these are decisions by independent reviewers under California's IMR program (plans regulated by the Department of Managed Health Care). Other states and self-funded employer plans use different reviewers and rules.
  • Selection: only denials that a member took all the way to IMR appear. Most denials are never appealed, and the ones that reach an external reviewer are not a random sample.
  • Overturned means the reviewer disagreed with the plan; it does not mean the treatment worked or that a similar request will be approved.
  • Argument tags are keyword matches on the reviewer's findings. They describe what the findings mention, not why the case was decided.
  • Categories are DMHC's own labels (treatment sub-category and diagnosis category); 'Other' is a catch-all and is excluded from rankings.

Source: California Department of Managed Health Care, Independent Medical Review (IMR) Determinations, Trend (CHHS Open Data). Public California government data; Apellica's aggregates and tags are CC BY 4.0.

Questions

How often were Epileptic Medication denials overturned?

In 29 California IMR decisions from 2017 to 2026, reviewers overturned the plan 19 times (65.5%). In the last five years: 73.3% of 15.

What did the reviewers' findings mention in overturned cases?

The table on this page counts keyword matches in the findings: prior therapies tried, contraindications, guidelines cited, published evidence, whether the records supported the request. They describe what the findings say, not why the case was decided.

Does a California IMR result apply to my plan?

Only California plans regulated by the Department of Managed Health Care go to IMR. Other states and self-funded employer plans use different reviewers, but the reasoning is the same kind: criteria, documentation and alternatives. Use the findings as a guide to what to document.

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Related: California appeal rights · California external-review reversal rate · The levers library · CSV

Denied for this?

Independent reviewers reverse plans when the record answers the criteria. Upload the denial letter; a senior reviewer reads it within 24 hours and tells you in writing whether it can be appealed and how. $0 upfront, 10% of what is recovered, nothing if we do not recover. Not a law firm.