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Appeal outcomes · California IMR · Dent/Orthodont Proc

Dental Anesthesia denials: 58.3% overturned by independent reviewers

In 36 California IMR decisions from 2003 to 2022, reviewers overturned the plan 21 times (58.3%). In the last five years: 75.0% of 4. Denials reach IMR only when a member appeals all the way; read the caveats below before generalising.

By diagnosis

Diagnosis categoryDecisionsOverturnedLast 5 years
Dental Problems2751.9%66.7% of 3
Autism Spectrum683.3%

By year (last five)

YearDecisionsOverturned
20212100.0%
2022250.0%

What the findings mention

What the findings mentionDecisionsOverturnedAll decisions here
Published evidence citedThe findings refer to peer-reviewed or published evidence.728.6%58.3%
Records did not supportThe findings say the documentation did not show what was needed (usually an upheld denial).40.0%58.3%

Keyword matches on the reviewer’s findings, not causes. A tag that appears mostly in overturned decisions is worth documenting in an appeal; it is not a guarantee.

From recent overturned decisions

The physician reviewer found that The patient’s parent has requested authorization and coverage for general anesthesia. Marinho and colleagues report that comprehensive dental care under general anesthesia composes an integral part of special care dentistry and may be safely provided in a hospital setting, in both private and public sectors. The authors further note that general anesthesia is considered as …

Reviewer findings, overturned decision · Medical Necessity · 2022 · Source: California DMHC IMR determinations (CHHS Open Data), reference MN22-37560

Nature of Statutory Criteria/Case Summary: The patient has requested authorization and coverage extraction of 13 teeth with general anesthesia, or in the alternative deep anesthesia. Based on the provided documentation, the patient has asthma, is a smoker, has hepatitis C, and presents with elevated blood pressure during office visits. The planned number of extractions requires local anesthetic throughout the mouth, …

Reviewer findings, overturned decision · Medical Necessity · 2021 · Source: California DMHC IMR determinations (CHHS Open Data), reference MN21-36408

Nature of Statutory Criteria/Case Summary: An enrollee has requested authorization and coverage for an additional two (2) units of sedation.Considering that deep sedation requires titration of medications, monitoring of vital, and postoperative observation, 30 minutes of sedation time are not enough, making the additional 30 minutes of sedation medically necessary in order to carry out the procedure and allow for …

Reviewer findings, overturned decision · Medical Necessity · 2021 · Source: California DMHC IMR determinations (CHHS Open Data), reference MN21-35943
Read these numbers carefully
  • California only: these are decisions by independent reviewers under California's IMR program (plans regulated by the Department of Managed Health Care). Other states and self-funded employer plans use different reviewers and rules.
  • Selection: only denials that a member took all the way to IMR appear. Most denials are never appealed, and the ones that reach an external reviewer are not a random sample.
  • Overturned means the reviewer disagreed with the plan; it does not mean the treatment worked or that a similar request will be approved.
  • Argument tags are keyword matches on the reviewer's findings. They describe what the findings mention, not why the case was decided.
  • Categories are DMHC's own labels (treatment sub-category and diagnosis category); 'Other' is a catch-all and is excluded from rankings.

Source: California Department of Managed Health Care, Independent Medical Review (IMR) Determinations, Trend (CHHS Open Data). Public California government data; Apellica's aggregates and tags are CC BY 4.0.

Questions

How often were Dental Anesthesia denials overturned?

In 36 California IMR decisions from 2003 to 2022, reviewers overturned the plan 21 times (58.3%). In the last five years: 75.0% of 4.

What did the reviewers' findings mention in overturned cases?

The table on this page counts keyword matches in the findings: prior therapies tried, contraindications, guidelines cited, published evidence, whether the records supported the request. They describe what the findings say, not why the case was decided.

Does a California IMR result apply to my plan?

Only California plans regulated by the Department of Managed Health Care go to IMR. Other states and self-funded employer plans use different reviewers, but the reasoning is the same kind: criteria, documentation and alternatives. Use the findings as a guide to what to document.

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Related: California appeal rights · California external-review reversal rate · The levers library · CSV

Denied for this?

Independent reviewers reverse plans when the record answers the criteria. Upload the denial letter; a senior reviewer reads it within 24 hours and tells you in writing whether it can be appealed and how. $0 upfront, 10% of what is recovered, nothing if we do not recover. Not a law firm.