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Appeal outcomes · California IMR · Diag Imag & Screen

Biopsy denials: 37.3% overturned by independent reviewers

In 51 California IMR decisions from 2003 to 2025, reviewers overturned the plan 19 times (37.3%). In the last five years: 28.6% of 14. Denials reach IMR only when a member appeals all the way; read the caveats below before generalising.

By diagnosis

Diagnosis categoryDecisionsOverturnedLast 5 years
Cancer2045.0%100.0% of 1
Skin Disorders540.0%50.0% of 2

By year (last five)

YearDecisionsOverturned
2021366.7%
20221100.0%
2023425.0%
202410.0%
202550.0%

What the findings mention

What the findings mentionDecisionsOverturnedAll decisions here
Published evidence citedThe findings refer to peer-reviewed or published evidence.837.5%37.3%
Records did not supportThe findings say the documentation did not show what was needed (usually an upheld denial).30.0%37.3%
Guidelines or criteria citedThe findings cite guidelines, criteria or a standard of care.30.0%37.3%

Keyword matches on the reviewer’s findings, not causes. A tag that appears mostly in overturned decisions is worth documenting in an appeal; it is not a guarantee.

From recent overturned decisions

The physician reviewer found that The patient has requested authorization and coverage for inpatient hospital level of care and/or lymph node biopsy. Castleman disease is a lymphoproliferative disorder characterized by an inflammatory state with cytokine release that can induce fever and constitutional symptoms. In this case, the patient’s prior therapy has included rituximab, cyclophosphamide, and glucocorticoids. The records noted that …

Reviewer findings, overturned decision · Medical Necessity · 2023 · Source: California DMHC IMR determinations (CHHS Open Data), reference MN23-39912

Nature of Statutory Criteria/Case Summary: The patient has requested authorization and coverage for removal and/or biopsy of skin lesions. For approaching melanocytic lesions, criteria such as the algorithm presented by the American Academy of Dermatology (AAD), and evaluation of gross features such as bleeding, pain, and growth, are critical (Tsao, et al.). The AAD algorithm for the evaluation of nevi …

Reviewer findings, overturned decision · Medical Necessity · 2022 · Source: California DMHC IMR determinations (CHHS Open Data), reference MN22-36785

Nature of Statutory Criteria/Case Summary: The patient has requested reimbursement for biopsy, oocyte polar body or embryo blastomere, microtechnique less than or equal to 5 embryos (CPT 89290). Findings: The physician reviewer found that records provided for review document that this patient and her spouse are carriers of cystic fibrosis. The likelihood of the patient having a child afflicted with …

Reviewer findings, overturned decision · Medical Necessity · 2021 · Source: California DMHC IMR determinations (CHHS Open Data), reference MN21-34586
Read these numbers carefully
  • California only: these are decisions by independent reviewers under California's IMR program (plans regulated by the Department of Managed Health Care). Other states and self-funded employer plans use different reviewers and rules.
  • Selection: only denials that a member took all the way to IMR appear. Most denials are never appealed, and the ones that reach an external reviewer are not a random sample.
  • Overturned means the reviewer disagreed with the plan; it does not mean the treatment worked or that a similar request will be approved.
  • Argument tags are keyword matches on the reviewer's findings. They describe what the findings mention, not why the case was decided.
  • Categories are DMHC's own labels (treatment sub-category and diagnosis category); 'Other' is a catch-all and is excluded from rankings.

Source: California Department of Managed Health Care, Independent Medical Review (IMR) Determinations, Trend (CHHS Open Data). Public California government data; Apellica's aggregates and tags are CC BY 4.0.

Questions

How often were Biopsy denials overturned?

In 51 California IMR decisions from 2003 to 2025, reviewers overturned the plan 19 times (37.3%). In the last five years: 28.6% of 14.

What did the reviewers' findings mention in overturned cases?

The table on this page counts keyword matches in the findings: prior therapies tried, contraindications, guidelines cited, published evidence, whether the records supported the request. They describe what the findings say, not why the case was decided.

Does a California IMR result apply to my plan?

Only California plans regulated by the Department of Managed Health Care go to IMR. Other states and self-funded employer plans use different reviewers, but the reasoning is the same kind: criteria, documentation and alternatives. Use the findings as a guide to what to document.

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Related: California appeal rights · California external-review reversal rate · The levers library · CSV

Denied for this?

Independent reviewers reverse plans when the record answers the criteria. Upload the denial letter; a senior reviewer reads it within 24 hours and tells you in writing whether it can be appealed and how. $0 upfront, 10% of what is recovered, nothing if we do not recover. Not a law firm.