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Sanford Health Plan (North Dakota) in-network claim denial rate: 4.9%

In the CMS Transparency in Coverage file for plan year 2025, Sanford Health Plan reported denying 20,447 of 420,859 in-network claims (4.9%) in North Dakota, from 2023 claims. 63.7% of internal appeals were overturned (86 of 135). That is the 3rd highest reported rate of 3 ranked issuers in North Dakota; the state median is 14.7%.

Denial rate
4.9%
20,447 of 420,859 claims
Appeals overturned
63.7%
86 of 135 filed
External review overturned
n/a
not reported

Prior file (plan year 2024, 2022 claims): denial rate 4.6% (25,790 of 565,568); appeal overturn rate 58.3%.

Compared with North Dakota and the national median

MeasureSanford Health PlanNorth Dakota medianNational median
In-network denial rate4.9%14.7%18.3%
In-network claims received420,859β€”β€”
Internal appeals filed135β€”β€”
Internal appeal overturn rate63.7%48.3%41.7%
External reviews filedn/aβ€”β€”
External review overturn raten/a0.0%0.0%
Out-of-network denial rate50.0%β€”β€”

Medians are across issuers with at least 1,000 in-network claims received in the same file (North Dakota: 3 issuers; national: 176 issuers in 32 states). Plan year 2025 file, 2023 claims.

Read these numbers carefully
  • Reporting lag: the CMS public-use file for a plan year reports claims from two plan years earlier (the PY2025 file carries 2023 claims). These are not this year's figures.
  • In-network only: the denial rate is in-network claims denied divided by in-network claims received. Out-of-network claims are shown separately where the issuer reported them.
  • "Denied" is broad: CMS counts every denial, including administrative denials, duplicate submissions, ineligibility, incorrect billing and partial denials, not only medical-necessity decisions.
  • Issuer level: CMS reports the counts once per issuer per state and repeats them on every plan row; plan-level counts, where present, list denials only, so no per-plan rate is computed.
  • Coverage: only issuers on the federally facilitated marketplace (HealthCare.gov states) report to this file. Employer plans, Medicare and Medicaid are not included.
  • No inference of intent: a higher rate can reflect the issuer's mix of claims, its billing rules or its membership as much as its coverage decisions. Compare with the state median and read the N.

Source: CMS Transparency in Coverage Public Use File (Health Insurance Exchange PUFs), plan year 2025; data dictionary. Issuer's own claims-payment policy page: https://www.sanfordhealthplan.com/members/claims-payment-information.

If Sanford Health Plan denied your claim

A denial is a decision you can contest. Marketplace plans must give you at least 180 days to file an internal appeal and offer independent external review after it (45 CFR 147.136). The letter states your deadline.

Plans in this filing (18)

Where CMS lists plan-level denial counts they are shown; no plan-level rate is computed because the file does not give plan-level claims received.

Plan IDTypeMetalPlan-level denials (in-network)
89364ND0090007HMOBronze814
89364ND0090008HMOSilver290
89364ND0090009HMOBronze592
89364ND0090015HMOCatastrophic53
89364ND0090016HMOSilver694
89364ND0090018HMOGold1,904
89364ND0090026HMOBronze84
89364ND0090027HMOSilver1,335
89364ND0090028HMOGold206
89364ND0120001PPOGold3,035
89364ND0120003PPOSilver175
89364ND0120005PPOSilver3,378
89364ND0120006PPOBronze2,274
89364ND0120007PPOBronze2,697
89364ND0120009PPOCatastrophic46
89364ND0120016PPOBronze345
89364ND0120017PPOSilver808
89364ND0120018PPOGold257

Questions

What counts as a "denied" claim in Sanford Health Plan's 4.9% rate?

Every in-network claim the issuer reported as denied in the 2023 claims year, including administrative denials, duplicates, ineligibility, incorrect billing and partial denials, not only medical-necessity decisions. The figure is in-network claims denied divided by in-network claims received, exactly as reported to CMS.

Why is the data from 2023 when the file is for plan year 2025?

CMS's Transparency in Coverage public use file for a plan year reports claims data from two plan years earlier. This is the most recent issuer-level denial data CMS publishes for marketplace plans.

Does this predict whether my Sanford Health Plan claim will be denied?

No. It is an aggregate across all of the issuer's marketplace plans in North Dakota. Your own claim depends on your plan, the service and the documentation. Compare the rate with the North Dakota median (14.7%) and read the N before drawing conclusions.

How do I appeal a Sanford Health Plan denial?

Read the denial letter for the reason and the deadline, request the criteria and the claim file in writing, and file an internal appeal (at least 180 days on marketplace plans under 45 CFR 147.136). In the reporting year, 63.7% of internal appeals to this issuer were overturned (86 of 135). If the internal appeal fails, independent external review is available.

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Cite: Apellica Insurer Denial Report Cards, Sanford Health Plan (North Dakota), plan year 2025, from the CMS Transparency in Coverage PUF. CC BY 4.0. Download the full table as CSV or read the methodology. Corrections: editorial@apellica.com.