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Montana Health Cooperative (Montana) in-network claim denial rate: 10.5%

In the CMS Transparency in Coverage file for plan year 2026, Montana Health Cooperative reported denying 91,410 of 868,851 in-network claims (10.5%) in Montana, from 2024 claims. 24.0% of internal appeals were overturned (279 of 1,163). That is the 2nd highest reported rate of 2 ranked issuers in Montana; the state median is 11.5%.

Denial rate
10.5%
91,410 of 868,851 claims
Appeals overturned
24.0%
279 of 1,163 filed
External review overturned
n/a
n/a of 16 filed

Prior file (plan year 2025, 2023 claims): denial rate 5.7% (39,839 of 694,579); appeal overturn rate 22.6%.

Compared with Montana and the national median

MeasureMontana Health CooperativeMontana medianNational median
In-network denial rate10.5%11.5%19.0%
In-network claims received868,851β€”β€”
Internal appeals filed1,163β€”β€”
Internal appeal overturn rate24.0%27.5%37.7%
External reviews filed16β€”β€”
External review overturn raten/an/a0.0%
Out-of-network denial rate37.6%β€”β€”

Medians are across issuers with at least 1,000 in-network claims received in the same file (Montana: 2 issuers; national: 158 issuers in 32 states). Plan year 2026 file, 2024 claims.

Read these numbers carefully
  • Reporting lag: the CMS public-use file for a plan year reports claims from two plan years earlier (the PY2026 file carries 2024 claims). These are not this year's figures.
  • In-network only: the denial rate is in-network claims denied divided by in-network claims received. Out-of-network claims are shown separately where the issuer reported them.
  • "Denied" is broad: CMS counts every denial, including administrative denials, duplicate submissions, ineligibility, incorrect billing and partial denials, not only medical-necessity decisions.
  • Issuer level: CMS reports the counts once per issuer per state and repeats them on every plan row; plan-level counts, where present, list denials only, so no per-plan rate is computed.
  • Coverage: only issuers on the federally facilitated marketplace (HealthCare.gov states) report to this file. Employer plans, Medicare and Medicaid are not included.
  • No inference of intent: a higher rate can reflect the issuer's mix of claims, its billing rules or its membership as much as its coverage decisions. Compare with the state median and read the N.

Source: CMS Transparency in Coverage Public Use File (Health Insurance Exchange PUFs), plan year 2026; data dictionary. Issuer's own claims-payment policy page: https://mountainhealth.coop/members/.

If Montana Health Cooperative denied your claim

A denial is a decision you can contest. Marketplace plans must give you at least 180 days to file an internal appeal and offer independent external review after it (45 CFR 147.136). The letter states your deadline.

Compare this issuer

Plans in this filing (18)

Where CMS lists plan-level denial counts they are shown; no plan-level rate is computed because the file does not give plan-level claims received.

Plan IDTypeMetalPlan-level denials (in-network)
32225MT0060004PPOGold9,388
32225MT0060006PPOBronze11,652
32225MT0060008PPOGold2,264
32225MT0060009PPOSilver15,387
32225MT0060010PPOBronze6,492
32225MT0070013PPOGoldn/a
32225MT0090001PPOGold3,705
32225MT0090004PPOBronze3,901
32225MT0090005PPOSilver2,818
32225MT0090006PPOCatastrophic349
32225MT0090010PPOGold193
32225MT0090011PPOSilver1,536
32225MT0090012PPOBronze2,278
32225MT0140007PPOGoldn/a
32225MT0150004PPOGold319
32225MT0150005PPOSilver977
32225MT0150006PPOBronze2,273
32225MT0160007PPOGoldn/a

Questions

What counts as a "denied" claim in Montana Health Cooperative's 10.5% rate?

Every in-network claim the issuer reported as denied in the 2024 claims year, including administrative denials, duplicates, ineligibility, incorrect billing and partial denials, not only medical-necessity decisions. The figure is in-network claims denied divided by in-network claims received, exactly as reported to CMS.

Why is the data from 2024 when the file is for plan year 2026?

CMS's Transparency in Coverage public use file for a plan year reports claims data from two plan years earlier. This is the most recent issuer-level denial data CMS publishes for marketplace plans.

Does this predict whether my Montana Health Cooperative claim will be denied?

No. It is an aggregate across all of the issuer's marketplace plans in Montana. Your own claim depends on your plan, the service and the documentation. Compare the rate with the Montana median (11.5%) and read the N before drawing conclusions.

How do I appeal a Montana Health Cooperative denial?

Read the denial letter for the reason and the deadline, request the criteria and the claim file in writing, and file an internal appeal (at least 180 days on marketplace plans under 45 CFR 147.136). In the reporting year, 24.0% of internal appeals to this issuer were overturned (279 of 1,163). If the internal appeal fails, independent external review is available.

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Cite: Apellica Insurer Denial Report Cards, Montana Health Cooperative (Montana), plan year 2026, from the CMS Transparency in Coverage PUF. CC BY 4.0. Download the full table as CSV or read the methodology. Corrections: editorial@apellica.com.