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Montana Health Cooperative (Montana) in-network claim denial rate: 5.7%

In the CMS Transparency in Coverage file for plan year 2025, Montana Health Cooperative reported denying 39,839 of 694,579 in-network claims (5.7%) in Montana, from 2023 claims. 22.6% of internal appeals were overturned (320 of 1,419). That is the 2nd highest reported rate of 3 ranked issuers in Montana; the state median is 5.7%.

Denial rate
5.7%
39,839 of 694,579 claims
Appeals overturned
22.6%
320 of 1,419 filed
External review overturned
n/a
n/a of 27 filed

Prior file (plan year 2024, 2022 claims): denial rate 2.2% (2,005 of 90,720); appeal overturn rate n/a.

Compared with Montana and the national median

MeasureMontana Health CooperativeMontana medianNational median
In-network denial rate5.7%5.7%18.3%
In-network claims received694,579
Internal appeals filed1,419
Internal appeal overturn rate22.6%23.1%41.7%
External reviews filed27
External review overturn raten/a0.0%0.0%
Out-of-network denial rate41.8%

Medians are across issuers with at least 1,000 in-network claims received in the same file (Montana: 3 issuers; national: 176 issuers in 32 states). Plan year 2025 file, 2023 claims.

Read these numbers carefully
  • Reporting lag: the CMS public-use file for a plan year reports claims from two plan years earlier (the PY2025 file carries 2023 claims). These are not this year's figures.
  • In-network only: the denial rate is in-network claims denied divided by in-network claims received. Out-of-network claims are shown separately where the issuer reported them.
  • "Denied" is broad: CMS counts every denial, including administrative denials, duplicate submissions, ineligibility, incorrect billing and partial denials, not only medical-necessity decisions.
  • Issuer level: CMS reports the counts once per issuer per state and repeats them on every plan row; plan-level counts, where present, list denials only, so no per-plan rate is computed.
  • Coverage: only issuers on the federally facilitated marketplace (HealthCare.gov states) report to this file. Employer plans, Medicare and Medicaid are not included.
  • No inference of intent: a higher rate can reflect the issuer's mix of claims, its billing rules or its membership as much as its coverage decisions. Compare with the state median and read the N.

Source: CMS Transparency in Coverage Public Use File (Health Insurance Exchange PUFs), plan year 2025; data dictionary. Issuer's own claims-payment policy page: https://mountainhealth.coop/members/.

If Montana Health Cooperative denied your claim

A denial is a decision you can contest. Marketplace plans must give you at least 180 days to file an internal appeal and offer independent external review after it (45 CFR 147.136). The letter states your deadline.

Plans in this filing (33)

Where CMS lists plan-level denial counts they are shown; no plan-level rate is computed because the file does not give plan-level claims received.

Plan IDTypeMetalPlan-level denials (in-network)
32225MT0060004PPOGold5,585
32225MT0060006PPOBronze4,307
32225MT0060008PPOGold925
32225MT0060009PPOSilver2,945
32225MT0060010PPOBronze2,966
32225MT0070004PPOGold0
32225MT0070005PPOSilver0
32225MT0070006PPOBronze0
32225MT0070010PPOBronze0
32225MT0070011PPOSilver0
32225MT0070012PPOGold0
32225MT0090001PPOGold1,390
32225MT0090004PPOBronze3,371
32225MT0090005PPOSilver2,041
32225MT0090006PPOCatastrophic113
32225MT0090010PPOGold22
32225MT0090011PPOSilver95
32225MT0090012PPOBronze491
32225MT0140001PPOGold0
32225MT0140002PPOSilver0
32225MT0140003PPOBronze0
32225MT0140004PPOBronze0
32225MT0140005PPOSilver0
32225MT0140006PPOGoldn/a
32225MT0150004PPOGold0
32225MT0150005PPOSilver0
32225MT0150006PPOBronze28
32225MT0160001PPOGold0
32225MT0160002PPOSilver0
32225MT0160003PPOBronze0
32225MT0160004PPOGoldn/a
32225MT0160005PPOSilvern/a
32225MT0160006PPOBronzen/a

Questions

What counts as a "denied" claim in Montana Health Cooperative's 5.7% rate?

Every in-network claim the issuer reported as denied in the 2023 claims year, including administrative denials, duplicates, ineligibility, incorrect billing and partial denials, not only medical-necessity decisions. The figure is in-network claims denied divided by in-network claims received, exactly as reported to CMS.

Why is the data from 2023 when the file is for plan year 2025?

CMS's Transparency in Coverage public use file for a plan year reports claims data from two plan years earlier. This is the most recent issuer-level denial data CMS publishes for marketplace plans.

Does this predict whether my Montana Health Cooperative claim will be denied?

No. It is an aggregate across all of the issuer's marketplace plans in Montana. Your own claim depends on your plan, the service and the documentation. Compare the rate with the Montana median (5.7%) and read the N before drawing conclusions.

How do I appeal a Montana Health Cooperative denial?

Read the denial letter for the reason and the deadline, request the criteria and the claim file in writing, and file an internal appeal (at least 180 days on marketplace plans under 45 CFR 147.136). In the reporting year, 22.6% of internal appeals to this issuer were overturned (320 of 1,419). If the internal appeal fails, independent external review is available.

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Cite: Apellica Insurer Denial Report Cards, Montana Health Cooperative (Montana), plan year 2025, from the CMS Transparency in Coverage PUF. CC BY 4.0. Download the full table as CSV or read the methodology. Corrections: editorial@apellica.com.