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Blue Care Network of Michigan (Michigan) in-network claim denial rate: 18.2%

In the CMS Transparency in Coverage file for plan year 2025, Blue Care Network of Michigan reported denying 553,611 of 3,039,317 in-network claims (18.2%) in Michigan, from 2023 claims. 88.6% of internal appeals were overturned (109 of 123). That is the 5th highest reported rate of 9 ranked issuers in Michigan; the state median is 18.2%.

Denial rate
18.2%
553,611 of 3,039,317 claims
Appeals overturned
88.6%
109 of 123 filed
External review overturned
n/a
n/a of 39 filed

Prior file (plan year 2024, 2022 claims): denial rate 17.7% (600,034 of 3,394,251); appeal overturn rate 84.7%.

Compared with Michigan and the national median

MeasureBlue Care Network of MichiganMichigan medianNational median
In-network denial rate18.2%18.2%18.3%
In-network claims received3,039,317
Internal appeals filed123
Internal appeal overturn rate88.6%39.6%41.7%
External reviews filed39
External review overturn raten/a0.0%0.0%
Out-of-network denial rate75.4%

Medians are across issuers with at least 1,000 in-network claims received in the same file (Michigan: 9 issuers; national: 176 issuers in 32 states). Plan year 2025 file, 2023 claims.

Read these numbers carefully
  • Reporting lag: the CMS public-use file for a plan year reports claims from two plan years earlier (the PY2025 file carries 2023 claims). These are not this year's figures.
  • In-network only: the denial rate is in-network claims denied divided by in-network claims received. Out-of-network claims are shown separately where the issuer reported them.
  • "Denied" is broad: CMS counts every denial, including administrative denials, duplicate submissions, ineligibility, incorrect billing and partial denials, not only medical-necessity decisions.
  • Issuer level: CMS reports the counts once per issuer per state and repeats them on every plan row; plan-level counts, where present, list denials only, so no per-plan rate is computed.
  • Coverage: only issuers on the federally facilitated marketplace (HealthCare.gov states) report to this file. Employer plans, Medicare and Medicaid are not included.
  • No inference of intent: a higher rate can reflect the issuer's mix of claims, its billing rules or its membership as much as its coverage decisions. Compare with the state median and read the N.

Source: CMS Transparency in Coverage Public Use File (Health Insurance Exchange PUFs), plan year 2025; data dictionary. Issuer's own claims-payment policy page: https://www.bcbsm.com/what-to-know-about-aca-plans/index/.

If Blue Care Network of Michigan denied your claim

A denial is a decision you can contest. Marketplace plans must give you at least 180 days to file an internal appeal and offer independent external review after it (45 CFR 147.136). The letter states your deadline.

Plans in this filing (22)

Where CMS lists plan-level denial counts they are shown; no plan-level rate is computed because the file does not give plan-level claims received.

Plan IDTypeMetalPlan-level denials (in-network)
98185MI0180005HMOSilver10,919
98185MI0180009HMOGold26,625
98185MI0180015HMOSilver61,607
98185MI0180024HMOCatastrophic319
98185MI0180026HMOSilver6,991
98185MI0180028HMOBronzen/a
98185MI0180029HMOBronzen/a
98185MI0180032HMOBronzen/a
98185MI0440006HMOBronze43,921
98185MI0440015HMOCatastrophicn/a
98185MI0440016HMOSilvern/a
98185MI0440017HMOSilvern/a
98185MI0440019HMOBronzen/a
98185MI0550001HMOSilver14,961
98185MI0550002HMOSilver9,423
98185MI0550004HMOSilver3,299
98185MI0550018HMOGold4,292
98185MI0550019HMOSilver1,189
98185MI0550020HMOBronze18,502
98185MI0550021HMOBronze1,602
98185MI0550022HMOBronze15,606
98185MI0550023HMOBronze5,073

Questions

What counts as a "denied" claim in Blue Care Network of Michigan's 18.2% rate?

Every in-network claim the issuer reported as denied in the 2023 claims year, including administrative denials, duplicates, ineligibility, incorrect billing and partial denials, not only medical-necessity decisions. The figure is in-network claims denied divided by in-network claims received, exactly as reported to CMS.

Why is the data from 2023 when the file is for plan year 2025?

CMS's Transparency in Coverage public use file for a plan year reports claims data from two plan years earlier. This is the most recent issuer-level denial data CMS publishes for marketplace plans.

Does this predict whether my Blue Care Network of Michigan claim will be denied?

No. It is an aggregate across all of the issuer's marketplace plans in Michigan. Your own claim depends on your plan, the service and the documentation. Compare the rate with the Michigan median (18.2%) and read the N before drawing conclusions.

How do I appeal a Blue Care Network of Michigan denial?

Read the denial letter for the reason and the deadline, request the criteria and the claim file in writing, and file an internal appeal (at least 180 days on marketplace plans under 45 CFR 147.136). In the reporting year, 88.6% of internal appeals to this issuer were overturned (109 of 123). If the internal appeal fails, independent external review is available.

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Cite: Apellica Insurer Denial Report Cards, Blue Care Network of Michigan (Michigan), plan year 2025, from the CMS Transparency in Coverage PUF. CC BY 4.0. Download the full table as CSV or read the methodology. Corrections: editorial@apellica.com.