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Appeal outcomes · California IMR · Elect/Therm/Radfreq

Radiofreq Ablat denials: 42.9% overturned by independent reviewers

In 317 California IMR decisions from 2002 to 2025, reviewers overturned the plan 136 times (42.9%). In the last five years: 59.0% of 122. Denials reach IMR only when a member appeals all the way; read the caveats below before generalising.

By diagnosis

Diagnosis categoryDecisionsOverturnedLast 5 years
Orth/Musculoskeletal16142.2%51.4% of 70
Cardiac/Circ Problem4148.8%60.0% of 10
Cancer2548.0%80.0% of 5
CNS/ Neuromusc Dis2352.2%90.9% of 11
OB-GYN/ Pregnancy147.1%
Endocrine/Metabolic1392.3%92.3% of 13
GU/ Kidney Disorder1127.3%42.9% of 7
Digestive System/ GI80.0%0.0% of 1

By year (last five)

YearDecisionsOverturned
20213161.3%
20222259.1%
20232955.2%
20241450.0%
20252665.4%

What the findings mention

What the findings mentionDecisionsOverturnedAll decisions here
Published evidence citedThe findings refer to peer-reviewed or published evidence.14340.6%42.9%
Records did not supportThe findings say the documentation did not show what was needed (usually an upheld denial).429.5%42.9%
Prior therapies failedThe findings mention treatments that were tried without adequate response.3961.5%42.9%
Experimental or investigationalThe findings discuss whether the treatment is experimental.3525.7%42.9%
Guidelines or criteria citedThe findings cite guidelines, criteria or a standard of care.1323.1%42.9%
Alternatives contraindicatedThe findings mention a contraindication to the plan's preferred option.80.0%42.9%
Step therapy or fail-firstThe findings mention a fail-first requirement.450.0%42.9%
Urgent or emergencyThe findings mention urgency.333.3%42.9%

Keyword matches on the reviewer’s findings, not causes. A tag that appears mostly in overturned decisions is worth documenting in an appeal; it is not a guarantee.

From recent overturned decisions

The physician reviewer found that Nature of Statutory Criteria/Case Summary: A patient has requested authorization and coverage for the Intracept procedure. In this case, the patient's magnetic resonance imaging (MRI) scan showed minor disc bulges at L4-5 and L5-S1 without significant neural compression or advanced facet arthritis. The report also noted the presence of Modic changes and endplate irregularities. Further, …

Reviewer findings, overturned decision · Medical Necessity · 2025 · Source: California DMHC IMR determinations (CHHS Open Data), reference MN25-46265

The physician reviewer found that Nature of Statutory Criteria/Case Summary: A patient has requested authorization and coverage for the Intracept procedure. Intracept is a U.S. Food and Drug Administration (FDA)-approved minimally invasive outpatient procedure. It is implant-free and preserves spinal integrity by negating the need for extensive tissue exposure and disruption. No restrictions are placed on the patient afterward, and …

Reviewer findings, overturned decision · Medical Necessity · 2025 · Source: California DMHC IMR determinations (CHHS Open Data), reference MN25-46247

Nature of Statutory Criteria/Case Summary: A patient has requested authorization and coverage for radiofrequency ablation of the sacroiliac joint, with imaging guidance. Given the literature findings in support of RFA for sacroiliac pain, the documentation of subjective and objective findings consistent with sacroiliac-mediated pain, and the patient’s positive sacroiliac block with pain alleviation, the requested procedure is medically appropriate in …

Reviewer findings, overturned decision · Medical Necessity · 2025 · Source: California DMHC IMR determinations (CHHS Open Data), reference MN25-44754
Read these numbers carefully
  • California only: these are decisions by independent reviewers under California's IMR program (plans regulated by the Department of Managed Health Care). Other states and self-funded employer plans use different reviewers and rules.
  • Selection: only denials that a member took all the way to IMR appear. Most denials are never appealed, and the ones that reach an external reviewer are not a random sample.
  • Overturned means the reviewer disagreed with the plan; it does not mean the treatment worked or that a similar request will be approved.
  • Argument tags are keyword matches on the reviewer's findings. They describe what the findings mention, not why the case was decided.
  • Categories are DMHC's own labels (treatment sub-category and diagnosis category); 'Other' is a catch-all and is excluded from rankings.

Source: California Department of Managed Health Care, Independent Medical Review (IMR) Determinations, Trend (CHHS Open Data). Public California government data; Apellica's aggregates and tags are CC BY 4.0.

Questions

How often were Radiofreq Ablat denials overturned?

In 317 California IMR decisions from 2002 to 2025, reviewers overturned the plan 136 times (42.9%). In the last five years: 59.0% of 122.

What did the reviewers' findings mention in overturned cases?

The table on this page counts keyword matches in the findings: prior therapies tried, contraindications, guidelines cited, published evidence, whether the records supported the request. They describe what the findings say, not why the case was decided.

Does a California IMR result apply to my plan?

Only California plans regulated by the Department of Managed Health Care go to IMR. Other states and self-funded employer plans use different reviewers, but the reasoning is the same kind: criteria, documentation and alternatives. Use the findings as a guide to what to document.

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Related: California appeal rights · California external-review reversal rate · The levers library · CSV

Denied for this?

Independent reviewers reverse plans when the record answers the criteria. Upload the denial letter; a senior reviewer reads it within 24 hours and tells you in writing whether it can be appealed and how. $0 upfront, 10% of what is recovered, nothing if we do not recover. Not a law firm.