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Appeal outcomes · Hormones · Mental Disorder

Hormones for Mental Disorder: 60.0% of denials overturned

In 15 California IMR decisions from 2008 to 2024, reviewers overturned 9 (60.0%). In the last five years: 33.3% of 3. 12 were medical-necessity disputes, 3 experimental/investigational.

By year (last five)

YearDecisionsOverturned
202120.0%
20241100.0%

What the findings mention

What the findings mentionDecisionsOverturnedAll decisions here
Published evidence citedThe findings refer to peer-reviewed or published evidence.650.0%60.0%

Keyword matches on the reviewer’s findings, not causes. A tag that appears mostly in overturned decisions is worth documenting in an appeal; it is not a guarantee.

From recent overturned decisions

Nature of Statutory Criteria/Case Summary: The patient has requested authorization and coverage for testosterone cypionate 200 mg/mL (0.4 mL injection weekly). The World Professional Association for Transgender Health (WPATH) Standards of Care (SOC) acknowledges that hormone replacement therapy is appropriate for patients with gender dysphoria who meet specific criteria. Per the WPATH, testosterone is the mainstay of gender dysphoria treatment …

Reviewer findings, overturned decision · Medical Necessity · 2024 · Source: California DMHC IMR determinations (CHHS Open Data), reference MN24-42452

Nature of Statutory Criteria/Case Summary: The patient’s parent has requested authorization and coverage for Supprelin LA 50 MG subcutaneous implant. Researchers note that puberty suppression by means of gonadotropin-releasing hormone analogs has become accepted in clinical management of adolescents who have gender dysphoria. The authors conclude, “A treatment protocol including puberty suppression leads to improved psychological functioning of transgender adolescents. …

Reviewer findings, overturned decision · Medical Necessity · 2020 · Source: California DMHC IMR determinations (CHHS Open Data), reference MN20-34476

Nature of Statutory Criteria/ Case Summary: The enrollee requested coverage for the medication Lupron Depot injections. The patient has been diagnosed with premenstrual dysphoric disorder. She was seen by her gynecologist for reported symptoms of depression, anxiety, anger, compulsive behavior, and difficulty concentrating. It was noted she is followed by a psychiatrist and a therapist. The patient has tracked her …

Reviewer findings, overturned decision · Medical Necessity · 2020 · Source: California DMHC IMR determinations (CHHS Open Data), reference MN20-33570

And one the reviewer upheld

Nature of Statutory Criteria/Case Summary: The patient has requested authorization and coverage for Estradiol 6 mg daily and Prometrium 300 mg daily. This patient’s medical records include documentation from three providers who all performed thorough evaluations of the patient and recommended termination of oral Estradiol and Prometrium because of the risk of blood clots and cardiovascular events. The patient’s providers …

Reviewer findings, overturned decision · Medical Necessity · 2021 · Source: California DMHC IMR determinations (CHHS Open Data), reference MN21-36282
Read these numbers carefully
  • California only: these are decisions by independent reviewers under California's IMR program (plans regulated by the Department of Managed Health Care). Other states and self-funded employer plans use different reviewers and rules.
  • Selection: only denials that a member took all the way to IMR appear. Most denials are never appealed, and the ones that reach an external reviewer are not a random sample.
  • Overturned means the reviewer disagreed with the plan; it does not mean the treatment worked or that a similar request will be approved.
  • Argument tags are keyword matches on the reviewer's findings. They describe what the findings mention, not why the case was decided.
  • Categories are DMHC's own labels (treatment sub-category and diagnosis category); 'Other' is a catch-all and is excluded from rankings.

Source: California Department of Managed Health Care, Independent Medical Review (IMR) Determinations, Trend (CHHS Open Data). Public California government data; Apellica's aggregates and tags are CC BY 4.0.

Questions

How often were Hormones denials for Mental Disorder overturned?

In 15 California IMR decisions from 2008 to 2024, reviewers overturned 9 (60.0%). In the last five years: 33.3% of 3. 12 were medical-necessity disputes, 3 experimental/investigational.

What should an appeal document, based on these findings?

Whatever the plan's criteria ask for, shown in the record: the treatments already tried and their results, contraindications to the plan's preferred option, the guideline or evidence that supports the request, and the treating clinician's reasoning written to the criteria. The tag table shows which of these the reviewers mentioned most in overturned cases.

Does a California IMR result apply to my plan?

Only California plans regulated by the Department of Managed Health Care go to IMR. Other states and self-funded employer plans use different reviewers, but they weigh the same things.

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Independent reviewers reverse plans when the record answers the criteria. Upload the denial letter; a senior reviewer reads it within 24 hours and tells you in writing whether it can be appealed and how. $0 upfront, 10% of what is recovered, nothing if we do not recover. Not a law firm.