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Appeal outcomes · Emergency Room · OB-GYN/ Pregnancy

Emergency Room for OB-GYN/ Pregnancy: 40.0% of denials overturned

In 20 California IMR decisions from 2002 to 2017, reviewers overturned 8 (40.0%). , 20 urgent care.

What the findings mention

What the findings mentionDecisionsOverturnedAll decisions here
Urgent or emergencyThe findings mention urgency.2040.0%40.0%

Keyword matches on the reviewer’s findings, not causes. A tag that appears mostly in overturned decisions is worth documenting in an appeal; it is not a guarantee.

From recent overturned decisions

Nature of Statutory Criteria/Case Summary: An enrollee has reimbursement for emergency medical services. Findings: The physician reviewer found that at issue in this case is whether the enrollee received emergency medical services on the dates of service in question. California law defines “emergency services and care” as “medical screening, examination, and evaluation by a physician and surgeon, or, to the …

Reviewer findings, overturned decision · Urgent Care · 2017 · Source: California DMHC IMR determinations (CHHS Open Data), reference UR17-25555

Nature of Statutory Criteria/Case Summary: An enrollee has requested reimbursement for inpatient hospitalization services. Findings: The physician reviewer found that the inpatient hospitalization services provided was necessary for treatment of an emergency medical condition. The patient was diagnosed with active labor on her presentation to the local out-of-network hospital. Labor progresses a variable rates and transfer from one hospital to …

Reviewer findings, overturned decision · Urgent Care · 2017 · Source: California DMHC IMR determinations (CHHS Open Data), reference UR17-24631

Nature of Statutory Criteria/Case Summary: An enrollee has requested surgical services on an emergent basis. The physician reviewer found that the patient presented with a well-documented clinical scenario of an infected implant that required emergency treatment. She was noted to have purulent fluid coming from her left breast, associated with an underlying prosthetic implant. The treating surgeon noted this fact …

Reviewer findings, overturned decision · Urgent Care · 2015 · Source: California DMHC IMR determinations (CHHS Open Data), reference UR15-20948

And one the reviewer upheld

Nature of Statutory Criteria/Case Summary: An enrollee has requested reimbursement for cystectomy and appendectomy services provided. Findings: The physician reviewer found that at issue in this case is whether the enrollee received emergency medical services on the date of service in question. California law defines “emergency services and care” as “medical screening, examination, and evaluation by a physician and surgeon, …

Reviewer findings, overturned decision · Urgent Care · 2017 · Source: California DMHC IMR determinations (CHHS Open Data), reference UR17-24827
Read these numbers carefully
  • California only: these are decisions by independent reviewers under California's IMR program (plans regulated by the Department of Managed Health Care). Other states and self-funded employer plans use different reviewers and rules.
  • Selection: only denials that a member took all the way to IMR appear. Most denials are never appealed, and the ones that reach an external reviewer are not a random sample.
  • Overturned means the reviewer disagreed with the plan; it does not mean the treatment worked or that a similar request will be approved.
  • Argument tags are keyword matches on the reviewer's findings. They describe what the findings mention, not why the case was decided.
  • Categories are DMHC's own labels (treatment sub-category and diagnosis category); 'Other' is a catch-all and is excluded from rankings.

Source: California Department of Managed Health Care, Independent Medical Review (IMR) Determinations, Trend (CHHS Open Data). Public California government data; Apellica's aggregates and tags are CC BY 4.0.

Questions

How often were Emergency Room denials for OB-GYN/ Pregnancy overturned?

In 20 California IMR decisions from 2002 to 2017, reviewers overturned 8 (40.0%). , 20 urgent care.

What should an appeal document, based on these findings?

Whatever the plan's criteria ask for, shown in the record: the treatments already tried and their results, contraindications to the plan's preferred option, the guideline or evidence that supports the request, and the treating clinician's reasoning written to the criteria. The tag table shows which of these the reviewers mentioned most in overturned cases.

Does a California IMR result apply to my plan?

Only California plans regulated by the Department of Managed Health Care go to IMR. Other states and self-funded employer plans use different reviewers, but they weigh the same things.

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Denied for this?

Independent reviewers reverse plans when the record answers the criteria. Upload the denial letter; a senior reviewer reads it within 24 hours and tells you in writing whether it can be appealed and how. $0 upfront, 10% of what is recovered, nothing if we do not recover. Not a law firm.