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Appeal outcomes · California IMR · Diag Imag & Screen

Colonoscopy/Sigmoid denials: 39.2% overturned by independent reviewers

In 102 California IMR decisions from 2005 to 2025, reviewers overturned the plan 40 times (39.2%). In the last five years: 62.5% of 16. Denials reach IMR only when a member appeals all the way; read the caveats below before generalising.

By diagnosis

Diagnosis categoryDecisionsOverturnedLast 5 years
Digestive System/ GI5042.0%63.6% of 11
Prevention/Good Hlth3732.4%33.3% of 3
Cancer825.0%

By year (last five)

YearDecisionsOverturned
2021366.7%
2022366.7%
2023650.0%
2024366.7%
20251100.0%

What the findings mention

What the findings mentionDecisionsOverturnedAll decisions here
Published evidence citedThe findings refer to peer-reviewed or published evidence.2347.8%39.2%
Guidelines or criteria citedThe findings cite guidelines, criteria or a standard of care.2138.1%39.2%
Records did not supportThe findings say the documentation did not show what was needed (usually an upheld denial).1910.5%39.2%
Alternatives contraindicatedThe findings mention a contraindication to the plan's preferred option.30.0%39.2%
Urgent or emergencyThe findings mention urgency.366.7%39.2%

Keyword matches on the reviewer’s findings, not causes. A tag that appears mostly in overturned decisions is worth documenting in an appeal; it is not a guarantee.

From recent overturned decisions

The physician reviewer found that Nature of Statutory Criteria/Case Summary: A patient has requested authorization and coverage for a colonoscopy. In this case, the patient is at increased risk for colorectal cancer given a newly discovered family history, and no prior colonoscopy is documented. Current clinical guidelines support colonoscopy screening in patients with a family history of colorectal cancer at …

Reviewer findings, overturned decision · Medical Necessity · 2025 · Source: California DMHC IMR determinations (CHHS Open Data), reference MN25-46150

The physician reviewer found that Nature of Statutory Criteria/Case Summary: A patient has requested authorization and coverage for a colonoscopy procedure. Acute appendicitis is potentially a result of colorectal cancer, and patients have been found to have a higher incidence of colorectal cancer after undergoing an appendectomy. One study concluded that appendicitis is an indication for a colonoscopy in patients …

Reviewer findings, overturned decision · Medical Necessity · 2024 · Source: California DMHC IMR determinations (CHHS Open Data), reference MN24-40967

Nature of Statutory Criteria/Case Summary: The patient has requested authorization and coverage for monitored anesthesia care performed during a diagnostic colonoscopy and diagnostic esophagogastroduodenoscopy. The medical literature establishes that monitored anesthesia care (MAC) plays a significant role in facilitating the effective completion of a colonoscopy and upper endoscopy. MAC services involve the administration of intravenous sedation and analgesia to ensure …

Reviewer findings, overturned decision · Medical Necessity · 2024 · Source: California DMHC IMR determinations (CHHS Open Data), reference MN24-40793
Read these numbers carefully
  • California only: these are decisions by independent reviewers under California's IMR program (plans regulated by the Department of Managed Health Care). Other states and self-funded employer plans use different reviewers and rules.
  • Selection: only denials that a member took all the way to IMR appear. Most denials are never appealed, and the ones that reach an external reviewer are not a random sample.
  • Overturned means the reviewer disagreed with the plan; it does not mean the treatment worked or that a similar request will be approved.
  • Argument tags are keyword matches on the reviewer's findings. They describe what the findings mention, not why the case was decided.
  • Categories are DMHC's own labels (treatment sub-category and diagnosis category); 'Other' is a catch-all and is excluded from rankings.

Source: California Department of Managed Health Care, Independent Medical Review (IMR) Determinations, Trend (CHHS Open Data). Public California government data; Apellica's aggregates and tags are CC BY 4.0.

Questions

How often were Colonoscopy/Sigmoid denials overturned?

In 102 California IMR decisions from 2005 to 2025, reviewers overturned the plan 40 times (39.2%). In the last five years: 62.5% of 16.

What did the reviewers' findings mention in overturned cases?

The table on this page counts keyword matches in the findings: prior therapies tried, contraindications, guidelines cited, published evidence, whether the records supported the request. They describe what the findings say, not why the case was decided.

Does a California IMR result apply to my plan?

Only California plans regulated by the Department of Managed Health Care go to IMR. Other states and self-funded employer plans use different reviewers, but the reasoning is the same kind: criteria, documentation and alternatives. Use the findings as a guide to what to document.

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Related: California appeal rights · California external-review reversal rate · The levers library · CSV

Denied for this?

Independent reviewers reverse plans when the record answers the criteria. Upload the denial letter; a senior reviewer reads it within 24 hours and tells you in writing whether it can be appealed and how. $0 upfront, 10% of what is recovered, nothing if we do not recover. Not a law firm.